Abhay Anand
Product Manager
Chennai
Summary
Diligent Product Manager offering 10 years of success in product roadmap development, product enhancement and data analysis. Highly skilled in identifying opportunities to minimize incident ticket which help to reduce support cost. Successfully able to optimize synchronization process of reference data across 100+ application in DHL as well as provided recommendation across other domains for their product/application optimization.
Overview
14
14
years of professional experience
4
4
years of post-secondary education
Work History
Product Manager
DHL
Chennai
2020.01 - Current
- Established criteria for each milestone within product roadmap as means to measure developmental progress.
- Prioritized roadmap in order to achieve product goals and metrics.
- Directed planning and budgeting efforts.
- My engagement was also for across domain system improvement & proposed solution for some of the shortfall in downstream applications as well as proposed and implemented process improvement for few changes in DHL Logistic Planning.
Product Manager
DHL
Kuala Lumpur
2014.09 - 2020.01
- Conceptualized and deployed enhanced product features and optimized implementation for next Gen DHL logistic planning.
- Get funding from Program Board & manage whole program until delivery with multiple project teams related to other business domain i.e. over 100 downstream applications.
- Maintained positive vendor relations to build strong partnerships.
- Coordinated project planning and execution with team members and team leads.
- Reduced project downtime with quality product inspections.
Senior Consultant
BT (British Telecom)
Kuala Lumpur
2012.07 - 2014.08
- Determined areas for improvement and implemented processes to alleviate problems.
- Analyzed problematic areas to provide recommendations and solutions.
- Presented project scopes to employees and executives, proposing timelines, budgets and specifications.
- Design finalization with Enterprise Architect and manage vendor & its delivery.
Senior Software Engineer
Xchanging - Yes 4G
Kuala Lumpur
2011.02 - 2012.06
- Worked with project managers, developers, quality assurance and customers to resolve technical issues.
- Worked with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability and performance.
- Reviewed project specifications and designed technology solutions that met or exceeded performance expectations.
- Developed subscriber portal for YES-4G mobiles which is used for registering all YES-4G devices as well as doing topup and maintaining customer account.
Senior Software Engineer
Igate
Bengaluru
2009.12 - 2011.01
- Trained and mentored junior developers and engineers, teaching skills in [Area of expertise] and working to improve overall team performance.
- Worked with development teams to correct problems and run test scenarios.
- Discussed project progress with customers, collected feedback on different stages and directly addressed concerns.
- Involved in online banking application for Union Bank of California & also added functionality to Metacenter for customizing user need for CMH.
Software Engineer
Torry Harris Business Solutions
Bengaluru
2007.09 - 2009.11
- Worked with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability and performance.
- Developed SOAPUI automated testing tool to help tester’s in test automation for webservices.
Education
B.E - Computer And Information Sciences
SJCE
Mysore, India 2003.07 - 2007.06
Skills
Product Management
Delivery Management
Stakeholder Management
Program Management
Vendor Management
Finance Management
Cooking, sports & travelling
Run a restaurant in Malaysia, Captain of DHLympics Yellow team & engaged in few adventourous sports
Timeline
Product Manager
DHL
2020.01 - Current
Product Manager
DHL
2014.09 - 2020.01
Senior Consultant
BT (British Telecom)
2012.07 - 2014.08
Senior Software Engineer
Xchanging - Yes 4G
2011.02 - 2012.06
Senior Software Engineer
Igate
2009.12 - 2011.01
Software Engineer
Torry Harris Business Solutions
2007.09 - 2009.11
B.E - Computer And Information Sciences
SJCE
2003.07 - 2007.06