Bristii Saikia
Senior Manager Punjab National Bank
Mumbai
Summary
Dynamic Senior Manager with 10 years at Punjab National Bank, excelling in team leadership and customer engagement. Leveraged strong emotional intelligence and effective time management to enhance productivity and compliance across branches. Spearheaded strategic initiatives that aligned departmental goals, driving organizational success and fostering a collaborative environment.
Overview
10
10
years of professional experience
Work History
Senior Manager
Punjab National Bank
Mumbai
07.2016 - Current
- Managed front-end customer interactions and branch operations for 5 years.
- Oversaw branch operations while leading a team of 10 individuals.
- Guided junior staff to cultivate skill development and elevate team performance across banking operations.
- Executed strategies in administrative office as marketing manager, collaborating with senior leadership to define organizational goals and align departmental objectives accordingly.
- Delivered impactful leadership to elevate team productivity and morale.
- Partnered with peers across departments to propel organizational success as a unified team.
- Contributed to corporate loan processing unit and evaluated corporate loans.
- Contributed to inspection and audit department by ensuring compliance with guidelines across various branches and units.
Education
Bachelor of Technology -
National Institute of Technology
Silchar , Assam08-2013
Skills
Effective Time Management and delivering projects on time
Great Customer Handling Skill
Very good Emotional Intelligence
Fast Learner and highly dependable
Strong Leadership Skill
Timeline
Senior Manager
Punjab National Bank
07.2016 - Current
Bachelor of Technology -
National Institute of Technology