Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Timeline
Reeha  Panigrahy

Reeha Panigrahy

Lead Cabin Crew
Mumbai

Summary

Accomplished Flight Attendant offering over 08 years in domestic and international commercial airline industry. Highly skilled in responding to emergency situations and remaining cool under pressure. Dedicated to exceptional customer service.

Overview

13
13
years of professional experience
4
4
years of post-secondary education
3
3
Languages

Work History

Lead Cabin Attendant

Indigo Airlines
Mumbai
05.2023 - Current

Responsible for facilitating the boarding process, demonstrating safety procedures, resolving conflicts and medical emergencies, and ensuring the safety and comfort of passengers.

Senior Cabin Crew Member

Indigo Airlines
Mumbai
09.2015 - 04.2023
  • Responsible for demonstrating safety procedures, verifying compliance, providing in-flight service, resolving conflicts and emergencies, and ensuring cabin cleanliness.

Regional Sales and Traffic Officer

Turkish Airlines
Mumbai
03.2013 - 12.2013
  • Responsible for instructing passengers on safety procedures, handling luggage, overseeing ticketing and gate services, and providing flight status updates.

Passenger Services Agent

Celebi Nas Aviation Services Pvt. Ltd
Mumbai
08.2010 - 03.2013
  • Responsible for providing advice and assistance to customers, maintaining customer satisfaction, responding to inquiries, and developing customer service policies and procedures.

Education

Bachelors In Commerce - Commerce

Mumbai University , Mumbai
06.2007 - 03.2010

Higher School Secondary - Commerce

Maharashtra Board , Mumbai
06.2005 - 03.2007

Skills

First aider

Multitasking Abilities

Written Communication

Self-Motivated

Dependable and Responsible

Teambuilding

Cultural Awareness

Critical Thinking

Decision-Making

Teamwork and Collaboration

Planning and Coordination

Problem-Solving

First Aid/CPR

Analytical and Critical Thinking

Accomplishments

  • Attended various trainings and workshops and was rewarded with a job promotion as a result.
  • Took on additional crew responsibilities when other flight attendants were overwhelmed, which provided valuable on-the-job training in different roles.
  • Provided exceptional service to travelers and ensured that issues were resolved quickly, resulting in an above-average performance rating.
  • Mentored newly hired flight attendants in customer service and safety techniques, improving overall service quality

Interests

Reading

Traveling

Listening to music

Timeline

Lead Cabin Attendant - Indigo Airlines
05.2023 - Current
Senior Cabin Crew Member - Indigo Airlines
09.2015 - 04.2023
Regional Sales and Traffic Officer - Turkish Airlines
03.2013 - 12.2013
Passenger Services Agent - Celebi Nas Aviation Services Pvt. Ltd
08.2010 - 03.2013
Mumbai University - Bachelors In Commerce , Commerce
06.2007 - 03.2010
Maharashtra Board - Higher School Secondary , Commerce
06.2005 - 03.2007
Reeha Panigrahy Lead Cabin Crew