Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
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KAVITA MANHAS

Bengaluru

Summary

Experienced and dedicated Cabin Crew professional with a comprehensive background in safety, training, and mentorship. Seeking a challenging position to contribute my expertise in ensuring the highest standards of passenger safety, in-flight services and team development.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Check Cabin Crew

INDIGO
10.2010 - Current
  • Conducted surveillance checks to evaluate crew members performance and adherence to safety standards.
  • Oversee and perform line checks ensuring compliance with aviation regulations and company policies.
  • Conduct comprehensive pre-flight safety checks, ensuring all safety equipment is in optimal condition.
  • Provided mentorship and guidance to new cabin crew members, facilitating their smooth integration into team.
  • Collaborated with training department to update and enhance training materials based on industry regulations.
  • In-depth knowledge of safety regulations and emergency procedures.
  • Strong communication and interpersonal skills for effective in-flight services and passenger interactions.
  • Expertise in crew tracking and progress reporting systems.

Guest Relation Executive

Jet Airways Pvt Ltd
01.2010 - 09.2010
  • Efficiently handle passenger queries at check-in counter, providing assistance and ensuring positive customer experience.
  • Manage ticketing processes, including issuing tickets, rebooking, and handling changes in travel plans.
  • Oversee cargo and MHB (Mail, Human Remains, and Bulky Items) processes, ensuring compliance with airline regulations.
  • Collaborate with various departments to resolve operational issues and enhance overall service efficiency.

Education

MBA - Human Resources Management

SYMBIOSIS CENTER FOR DISTANCE LEARNING

Bachelor of Science - Physics, Math & Chemistry

St. Joseph's College For Women (A)

Skills

  • Communication
  • Customer Handling
  • Conflict Resolution
  • Cultural Awareness
  • CRM
  • Strong decision making skills
  • Team Collaboration
  • First Aider
  • Fire fighting

Accomplishments

  • Future sitara of vizag 2009
  • Summit- Rupin pass 5250ft
  • Summit - Stock kangri 6000ft
  • Indigo 6E- Spectacular IFS R&R 2023(BLR)

Certification

IIM BANGALORE Strategy Management(In progress)

IIM Ahmedabad HRM Strategy executions( In progress)

Languages

English
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
Indian Sign Language
Beginner (A1)
German
Beginner (A1)

Timeline

Check Cabin Crew

INDIGO
10.2010 - Current

Guest Relation Executive

Jet Airways Pvt Ltd
01.2010 - 09.2010

MBA - Human Resources Management

SYMBIOSIS CENTER FOR DISTANCE LEARNING

Bachelor of Science - Physics, Math & Chemistry

St. Joseph's College For Women (A)

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KAVITA MANHAS