Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
• Expertise in ASC 606 (US GAAP and IFRS).
• Collaborated with product/project teams to elicit functional requirements and capture business needs.
• Streamlined business processes and optimized workflows for increased efficiency through functional analysis and process improvements.
• Developed functional specifications documents (BRD/SDD) and facilitated Patch upgrades (Zuora Revenue), ensuring clear communication and smooth transitions.
• Conducted gap analysis to identify areas for improvement and supported Month-end, Quarter-end, and Year-end closure processes.
• Provided troubleshooting support for application and business process issues, interacting with end users and resolving incidents.
• Acted as a liaison between business and technical teams, and collaborated with developers for seamless system integration and enhanced functionality.
• Managed project timelines, contributed to system implementations through diligent planning, and reviewed test plans and BI reports.
· Reconciliation of various Billing and Revenue (including deferred revenue) reports.
· Provided KTs to the new resources as well as the internal teams.
• Handled and troubleshot SQL and database environments, and ensured effective communication with global users.