Dynamic HR/Marketing Manager with a proven track record, adept in strategic planning and vendor relations. Excelled in enhancing customer relationships and staff management, leading to significant cost reductions. Achieved rapid promotion at Sutherland Global Services by mastering consultative sales techniques and resolving complex customer issues efficiently. Well organized, detailed oriented, and self starter.
Hi, I’m
Chahong Worling
Bangalore
Summary
Overview
13
years of professional experience
Work History
Zingron
HR/Marketing Manager
07.2023 - 12.2024
Job overview
- Managed workflow between staff, coordinating documents, planning, and creative material distribution.
- Negotiated and managed contracts with vendors and suppliers, ensuring cost reduction and favorable terms
- Oversaw preparation of marketing copy, images, videos, emails, and other collateral.
- Maintained payroll and benefits for employees in various locations, track employee performance and identify areas of improvement
ABSC College
Assistant Librarian/Teaching Staff
06.2019 - 04.2021
Job overview
- Answered patron questions in-person or by phone regarding library services and resources.
- Handled check-in and check-out process of library books and materials at circulation desk.
- Placed books on proper shelves when returned to circulation.
- Answered questions from patrons and helped to find desired materials.
Sutherland Global Services
Consultant
03.2012 - 07.2013
Job overview
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Achieved top performance by strategically adapting to rapidly changing, competitive environment, leading to a promotion to supervisor within a year.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
Education
IGNOUManipur
B.Com from Business And Accounting
02-2015
University Overview
Institute of Computer AccountingShillong
Certified Industrial Accountant And FOA from Accounting, Labor Law, And Computer Application
07-2009
University Overview
Skills
- PeopleSoft
- Vendor relations
- Strategic planning
- Customer relationship management (CRM)
- Staff management
Languages
English
Bilingual or Proficient (C2)
Hindi
Advanced (C1)
Timeline
HR/Marketing Manager
Zingron
07.2023 - 12.2024
Assistant Librarian/Teaching Staff
ABSC College
06.2019 - 04.2021
Consultant
Sutherland Global Services
03.2012 - 07.2013
IGNOU
B.Com from Business And Accounting
Institute of Computer Accounting
Certified Industrial Accountant And FOA from Accounting, Labor Law, And Computer Application
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