Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Websites
Timeline
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Chaitali Chaudhari

Pune

Summary

Experienced SAP SD Consultant with four years of expertise in implementation and support across ECC and S/4HANA, including one end-to-end implementation. Expertise in OTC, third-party, pricing. Previous 4 years of experience includes in EDI, Seeburger.

Overview

9
9
years of professional experience

Work History

SAP Consultant

Cybertech system Client: HARMAN
Pune
06.2024 - Current
  • Assisted end users with all aspects of SAP SD functionality, providing guidance and resolution for business process issues.
  • Participated in business requirement gathering sessions and supported Fit-Gap analysis during the Prepare and Explore phases.
  • Collaborated closely with business stakeholders to understand requirements and deliver effective S/4HANA solutions aligned with business needs.
  • Configured and maintained Business Partner master data, including Customer-Vendor Integration (CVI).
  • Set up Sales document types, item categories, and schedule line categories, and implemented special sales processes such as Order-to-Cash (OTC), third-party sales, consignment, and stock transport orders (STO).
  • Designed and maintained pricing procedures, along with configurations for free goods, material determination, and item proposal.
  • Provided post–Go-Live support, addressing tickets of varying severities (L2–L4), and managing incident resolution, change requests, and testing activities for support and enhancement projects.

SAP Consultant

Cybertech system Client :SAFRAN Group
03.2023 - 05.2024
  • Supported day-to-day SD operations including sales order entry, delivery creation, and billing issues.
  • Assisted in master data management for customers, materials, and pricing records.
  • Worked on ticket resolution for user-reported issues in S/4HANA sales processes.
  • Contributed to end-user support and training documentation for routine tasks.

Software Engineer

Cybertech System Client:Entegris
Pune
10.2021 - 02.2023
  • Handling day-to-day SD production issues raised by the end users and key users, and providing resolution within SLA times.
  • Troubleshooting for all types of transactional problems in the SD module.
  • Functional support from order to cash.
  • Monitoring the status of IDOCs and analyzing the status to find the root cause for the failure of IDOCs.
  • User support, UAT coordination, documentation, and training delivery.

SAP Functional Consultant

Stefanini Group
03.2021 - 10.2021
  • Provided production support by monitoring day-to-day processes, promptly fixing encountered problems, and performing data fixes.
  • Handled tickets ranging in severity level from 3 to 4.
  • Provide resolutions to the issues related to run-time errors, based on the severity of the issues.
  • Monitoring the IDOCs and analyzing different error statuses of IDOCs, editing IDOCs if data is missing, and recycling.

EDI/ERP Programmer

GeWiS Engineering India Pvt Ltd
06.2017 - 09.2020
  • Handled daily routine tickets, which were raised by end users.
  • Used Service Now ticketing tool to monitor the client requests for incidents.
  • Worked on Seeburger BIS frontend for reporting errors and monitoring.
  • Worked on BIC Mapping Designer tool to develop maps for EDI messages like 850,810,856,830.

Education

Bachelors in Computer Engineering -

North Maharashtra University
Jalgaon, Maharashtra

Skills

  • SAP SD (Order-to-Cash / O2C)
  • Third party Process
  • Business partner creation
  • IPO Process
  • Consignment Sales
  • Credit management
  • EDI,IDOCS
  • ABAP Debbuging Basics
  • Copy Control, Output Management & Revenue account determination
  • ATP / Availability Check
  • Master Data in Sales and Distribution
  • Free Goods ,Output determination
  • Partner Determination & Business Partner
  • CVI integration, and Transactional Fiori Apps
  • Return Process
  • Credit Memo
  • Debit Memo
  • End-User Training & Doc
  • End user query resolution

Accomplishments

  • Certificate of Appreciation: Extraordinary Contribution in resolving a very long-pending, recurrent issue that reduces the time for the client.
  • Successfully resolved a high volume of escalated customer issues, resulting in a 40% reduction in customer escalations.

Languages

English

Hindi 

Marathi

Gujarati

German, A1 & A2

Websites

Timeline

SAP Consultant

Cybertech system Client: HARMAN
06.2024 - Current

SAP Consultant

Cybertech system Client :SAFRAN Group
03.2023 - 05.2024

Software Engineer

Cybertech System Client:Entegris
10.2021 - 02.2023

SAP Functional Consultant

Stefanini Group
03.2021 - 10.2021

EDI/ERP Programmer

GeWiS Engineering India Pvt Ltd
06.2017 - 09.2020

Bachelors in Computer Engineering -

North Maharashtra University
Chaitali Chaudhari