Expert service engineer with great technical and mechanical abilities. Resolves faults by troubleshooting, diagnosing and fixing diverse problems. Adapts easily to challenges of each work assignment.
Overview
7
7
years of professional experience
Work History
Service Engineer
Instrument Research Associates Pvt Ltd
Jamshedpur
10.2019 - Current
Assisted customers with troubleshooting issues related to software and hardware in a timely manner.
Resolved customer service requests within the given time frame.
Provided technical support for customers on site or remotely via phone or email.
Performed preventive maintenance of customer systems as per schedule.
Service Engineer
Control Print Ltd
Guwahati
09.2017 - 04.2019
Tested, debugged and repaired defective components or systems onsite or in-house.
Analyzed complex problems and identified root causes of system failures.
Education
Diploma in EEE - 66%
Tata Steel Technical Institute
Burmamines Jamshedpur
07-2017
Matriculation - 51%
Khalsa Middle High School
Burmamines Jamshedpur
05-2013
Skills
Field Service
Equipment Installation
Report Preparation
Installation coordination
Hardware testing
Technical Support
Equipment Assembly
Preventive Maintenance
Emergency Response
System diagnostics
Technical consulting
Parts Replacement
Service Sales
Electrical Systems
Affiliations
Participated in all India NTTF sports competition at Tuticorin and get the 1st prize for 200mtr running
and get 2nd prize for 100mtr.
Languages
Hindi
First Language
English
Intermediate (B1)
B1
Shantali
Upper Intermediate (B2)
B2
Timeline
Service Engineer
Instrument Research Associates Pvt Ltd
10.2019 - Current
Service Engineer
Control Print Ltd
09.2017 - 04.2019
Diploma in EEE - 66%
Tata Steel Technical Institute
Matriculation - 51%
Khalsa Middle High School
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