Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Chaithra Shetty

Chaithra Shetty

HR Operation Team Lead
Navi Mumbai

Summary

Results-driven HR Professional with over 8+ years of experience in HR operations, employee engagement, policy development, and HRIS automation across EMEA & APAC regions. Proven expertise in performance management, employee relations, talent development, and compliance. Adept at strategic collaboration, leveraging data analytics to drive informed decision-making and process improvements. Passionate about aligning HR strategies with organizational goals to boost efficiency and employee satisfaction.

Overview

8
8
years of professional experience
2016
2016
years of post-secondary education

Work History

Human Resources Team Lead – EMEA

Excis Compliance
02.2024 - Current
  • Led end-to-end HR operations across the employee lifecycle, including onboarding, offboarding, employee relations, HR compliance, and benefits administration for EMEA regions
  • Managed a high-performing team, driving process optimization, standardization, and automation to enhance service delivery and ensure SLA adherence within HR Shared Services (HRSS)
  • Partnered with cross-functional teams to implement HR policies, ensure GDPR and local labor law compliance, and support organizational development (OD) initiatives
  • Oversaw HR systems and tools including HRIS (SAP SuccessFactors, Workday), ATS, and payroll platforms, ensuring data integrity, workflow accuracy, and timely reporting
  • Delivered HR analytics and dashboards using Excel and Power BI, enabling data-driven decision-making through tracking of HR metrics and KPIs
  • Supported workforce planning, resource allocation, and strategic HR projects, collaborating with senior leadership on headcount forecasting and budget alignment
  • Resolved complex employee relations issues, conducted internal audits, and drove continuous improvement in HR process compliance and service excellence
  • Acted as a key point of contact for internal audits, legal queries, and risk mitigation strategies related to HR documentation and people operations

Senior Executive – People & Culture Operations

Morningstar
11.2021 - 02.2024
  • Delivered daily support for employee lifecycle processes
  • Acted as Subject Matter Expert for HR operations in the EMEA region
  • Led automation of HR workflows, including contract generation and training dashboards
  • Supported data governance and process documentation
  • Participated in audit and lean initiatives to increase operational efficiency

Associate – HR Auditor

Wipro Pvt. Ltd
04.2018 - 11.2021
  • Contributed to Workday HR system implementation, managing job structures, hires, and terminations
  • Conducted data validation and pre-payroll checks
  • Improved HR SOPs and led functional testing for Workday and Oracle modules
  • Acted as SME for merge processes and trained new team members

Executive – Immigration Support

Hexaware Pvt. Ltd
12.2016 - 12.2017
  • Advised clients on international documentation, immigration processes, and visa applications
  • Liaised with consulates and provided case status updates
  • Delivered backend support and trained new hires in operations

Education

Bachelor of Accounting and Finance -

Western College of Commerce and Business Management

Higher Secondary Certificate (HSC) - undefined

Tilak Jr. College

Skills

Accomplishments

  • Improved team performance by implementing Lean Six Sigma principles for quality-related tasks.
  • Received the Glaze Award for successfully completing process transitions from PeopleSoft HRMS to Oracle HRMS with 100% accuracy and efficiency.
  • Received appreciation from Global Heads for independently managing termination escalation calls for global employees.

Timeline

Human Resources Team Lead – EMEA

Excis Compliance
02.2024 - Current

Senior Executive – People & Culture Operations

Morningstar
11.2021 - 02.2024

Associate – HR Auditor

Wipro Pvt. Ltd
04.2018 - 11.2021

Executive – Immigration Support

Hexaware Pvt. Ltd
12.2016 - 12.2017

Higher Secondary Certificate (HSC) - undefined

Tilak Jr. College

Bachelor of Accounting and Finance -

Western College of Commerce and Business Management

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Chaithra ShettyHR Operation Team Lead