Chaithrashree AC
Bangalore
Summary
With over 8.5 years of experience in production and application support, I am a versatile individual driven by a keen interest in production support and leadership. Seeking a challenging assignment with a reputable organization to leverage my skills and contribute to achieving the organization's goals and objectives.
Overview
8
8
years of professional experience
2016
2016
years of post-secondary education
2
2
Certifications
3
3
Languages
Work History
Specialist support engineer
Societe Generale Global Solution Centre
08.2016 - Current
Company Overview: Client: Societe-Generale,
Project: ALD Automotive, Role: Specialist support engineer, Environment: Production
- Having experience in Azure Cloud application monitoring and application end to end support
- Having experience of Informatica power center monitoring and administration,database Oracle11g,Sql,Unix shell scripting,Power BI application support
- Having experience in production monitoring and development and worked on monitoring tools like EON ,Grafana,Zabbix,Rundeck
- ITIL Certified and Having experience of Change management, Incident management, Problem management
- Work: Monitoring development, Change management, Incident management, Problem management, Infra application monitoring automation,Tool migrations,Disaster recovery activities
- Leading team meeting,managing the team other leadership activities
- Azure Cloud and application end to end support
- Informatica support,administration, data analysis and data quality issue resolution
- Application deployment to production environment using Octopus,CICD, Devops, SAS etc
- Monitoring script development to check data quality and loading of data and production application monitoring
- Client: Societe-Generale, Project: ALD Automotive, Role: Specialist support engineer, Environment: Production
Education
B.E. - Information Science& Engineering
Jawaharlal Nehru College Of Engineering
12th - undefined
SRI J.C.B.M Pre university College
Sringeri, Chikkamagaluru10th - undefined
Government Junior college
Sringeri, ChikkamagaluruSkills
Co-ordination and effective communication
Monitoring development using powershell,linux,monitoring tools
Leadership
Process improvement
Production support with ITIL standards
Certification
ITIL V4 Foundation
Personal Information
- Date of Birth: 09/05/94
- Gender: Female
- Nationality: Indian
Disclaimer
I hereby declare that the information is true to the best of my knowledge.
Activities
- Active member of organization committee for all Project events.
- Participated in 3 days workshop on 'Android Application Development' held by 'Azure Skynet' at JNNCE, Shimoga.
- Certified and participated in 'C-hunt' event in 'Techzone-2014', a National level technical symposium, at JNNCE, Shimoga.
Timeline
Specialist support engineer
Societe Generale Global Solution Centre
08.2016 - Current
12th - undefined
SRI J.C.B.M Pre university College
10th - undefined
Government Junior college
ITIL V4 Foundation
DP-900
B.E. - Information Science& Engineering
Jawaharlal Nehru College Of Engineering
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