Summary
Work History
Education
Skills
Accomplishments
Additional Information
Timeline
Generic
Chaitra  Betageri

Chaitra Betageri

Senior Process Associate
Belagavi

Summary

Senior Order Management Executive with 5 years of experience (2020–2025) in Sales Order Creation, Invoice Backup Reporting, and Order-to-Cash (O2C) operations. Experienced in SAP ERP, Microsoft Excel, SharePoint, DCC, and K2 Uploader. Recognized for maintaining zero escalations and awarded Best Employee of the Quarter for operational excellence. Seeking Senior Executive / Analyst roles to leverage analytical and process management expertise.

Work History

Senior Associate

Wipro pvt ltd

Education

BBA - Financial Management

Karnataka University
Dharwad Karnataka
07-2018

Skills

SAP ERP – Sales Order Management

Order-to-Cash (O2C)

Invoice Processing & Backup Reporting

Billing Reconciliation

MIS Reporting & Data Analysis

Microsoft Excel (VLOOKUP, Pivot Tables, Data Validation)

SharePoint Documentation

DCC & K2 Uploader

SLA & Compliance Management

Audit Support

Cross-functional Coordination

Process Improvement

Accomplishments

Best Employee of the Quarter – Recognized for outstanding performance and accuracy.

Maintained Zero Escalations record during entire tenure.

Additional Information

Order Management / Billing Executive

Wipro Pvt Ltd | India

2020 – 2025

Managed end-to-end Sales Order Creation and order lifecycle using SAP ERP.

Prepared and validated Invoice Backup Reports ensuring billing accuracy and compliance.

Executed Order-to-Cash (O2C) activities including invoice verification and reconciliation.

Generated MIS reports and performed detailed data analysis using Microsoft Excel.

Maintained documentation and workflow processes via SharePoint, DCC, and K2 Uploader.

Coordinated with Finance, Sales, and Operations teams to resolve billing discrepancies.

Ensured strict SLA adherence and maintained zero escalations throughout tenure.

Supported audit requirements by maintaining accurate documentation and compliance records.

Contributed to process improvements enhancing operational efficiency.

Timeline

Senior Associate

Wipro pvt ltd

BBA - Financial Management

Karnataka University
Chaitra Betageri Senior Process Associate