

Senior Order Management Executive with 5 years of experience (2020–2025) in Sales Order Creation, Invoice Backup Reporting, and Order-to-Cash (O2C) operations. Experienced in SAP ERP, Microsoft Excel, SharePoint, DCC, and K2 Uploader. Recognized for maintaining zero escalations and awarded Best Employee of the Quarter for operational excellence. Seeking Senior Executive / Analyst roles to leverage analytical and process management expertise.
SAP ERP – Sales Order Management
Order-to-Cash (O2C)
Invoice Processing & Backup Reporting
Billing Reconciliation
MIS Reporting & Data Analysis
Microsoft Excel (VLOOKUP, Pivot Tables, Data Validation)
SharePoint Documentation
DCC & K2 Uploader
SLA & Compliance Management
Audit Support
Cross-functional Coordination
Process Improvement
Best Employee of the Quarter – Recognized for outstanding performance and accuracy.
Maintained Zero Escalations record during entire tenure.
Order Management / Billing Executive
Wipro Pvt Ltd | India
2020 – 2025
Managed end-to-end Sales Order Creation and order lifecycle using SAP ERP.
Prepared and validated Invoice Backup Reports ensuring billing accuracy and compliance.
Executed Order-to-Cash (O2C) activities including invoice verification and reconciliation.
Generated MIS reports and performed detailed data analysis using Microsoft Excel.
Maintained documentation and workflow processes via SharePoint, DCC, and K2 Uploader.
Coordinated with Finance, Sales, and Operations teams to resolve billing discrepancies.
Ensured strict SLA adherence and maintained zero escalations throughout tenure.
Supported audit requirements by maintaining accurate documentation and compliance records.
Contributed to process improvements enhancing operational efficiency.