Summary
Overview
Work History
Education
Skills
Custom
Timeline
Generic

CHAMAN SINGH

Delhi NCR / Chandigarh

Summary

Banking and Financial Services leader with over 20 years of experience driving sales, distribution, business growth, and profitability across Retail Assets, Affordable Housing Finance, Loan Against Property (LAP), Business Loans, Microfinance, and Financial Inclusion. Currently leading Affordable Home Loan and LAP businesses at RBL Fin serve, with extensive experience managing large geographies, multi-state distribution networks, and high-performing sales teams. Proven track record of building and scaling business verticals, launching new lending products, expanding distribution ecosystems, improving portfolio quality, and delivering sustainable revenue growth. Demonstrated success in managing end-to-end business operations including sales, credit coordination, collections governance, channel development, profitability management, and customer acquisitions. Recognized for building high-growth businesses, delivering superior productivity, achieving industry-leading portfolio quality, and consistently outperforming business targets across diverse lending segments.

Overview

21
21
years of professional experience

Work History

Zonal Head - Affordable Housing Finance & LAP

RBL FINSERVE LIMITED
04.2024 - Current
  • Leading Affordable Home Loan and Loan Against Property businesses across North and APTS regions with accountability for business growth, portfolio quality, profitability, market expansion, and team performance.
  • Owned business growth, profitability, and portfolio performance for assigned geographies, achieving strategic objectives.
  • Develop growth strategies focused on market penetration, productivity improvement, and portfolio quality enhancement.
  • Drove sales productivity and distribution expansion initiatives to enhance market presence.
  • Lead cross-functional alignment across Sales, Credit, Operations, Risk, and Technology teams.
  • Supported technology-driven business process transformation to improve operational efficiency.

Zonal Head - North & East Micro Banking & Financial Inclusion

RBL FINSERVE LIMITED
11.2018 - 03.2024
  • Led business operations across North and East India for Financial Inclusion, Lending, and Distribution businesses. Responsible for growth strategy, sales execution, portfolio quality, and profitability.
  • Led top-performing region for insurance and fee-income product sales.
  • Managed and improved branch performance and portfolio quality, driving customer satisfaction and retention.
  • Launched individual loans and consumer durable loans, expanding product offerings and market reach.
  • Established new initiatives across various regions, enhancing financial inclusion outreach.
  • Developed highly productive distribution channels and partner ecosystems.

Regional Head - North Secured LAP & Business Loans

RBL FINSERVE LIMITED
08.2012 - 10.2018
  • Established Loan Against Property business in key Northern markets, driving market penetration and revenue growth.
  • Developed Business Loan vertical across Delhi, Rajasthan, and Punjab, expanding service offerings and customer base.
  • Led secured and unsecured lending businesses across Northern India covering sales, distribution, profitability, collections governance, and portfolio management.
  • Developed ₹100 Crore unsecured loan portfolio in 9 months with less than 1% delinquency and zero NPAs.
  • Achieved highest IRR and lowest cost of acquisition among peer regions, enhancing profitability and competitive positioning.
  • Awarded Best Regional Manager for two consecutive years.

Zonal Head - Affordable Housing Finance & LAP

L&T Housing Finance Ltd
01.2011 - 01.2012

Channel Manager - Unsecured Business Loans

Barclays Finance
01.2010 - 01.2011

Sales Manager - Unsecured Business Loans

Kotak Mahindra Bank
01.2006 - 01.2010

Education

Post Graduation – Mba - Finance

01-2005

Bachelor of Commerce -

RU UNIVERSITY
01-2003

Skills

  • Business Leadership
  • P&L Management
  • Revenue Growth Strategy
  • Business Expansion
  • Sales Transformation
  • Retail Assets Leadership
  • Market Development
  • Distribution & Sales Management
  • National Sales Strategy
  • Branch Network Management
  • DSA / Connector Ecosystem
  • Alternate Channel Management
  • Partnership Development
  • Sales Productivity Optimization
  • Lending Expertise
  • Affordable Home Loans
  • Loan Against Property (LAP)
  • Business Loans
  • Mortgage Lending
  • Secured Lending
  • Unsecured Lending
  • Financial Inclusion
  • Microfinance
  • Risk & Portfolio Management
  • Portfolio Quality Management
  • Collections Governance
  • Credit Risk Management
  • Delinquency Control
  • Compliance & Regulatory Governance
  • AML / KYC

Custom

  • More than 20 years of leadership experience across Banking, NBFC, Affordable Housing and Retail Asset businesses.
  • Built and scaled multiple lending businesses across North, East and APTS geographies.
  • Successfully established secured and unsecured lending businesses across multiple markets.
  • Created an unsecured loan portfolio of ₹100 Crore in less than 9 months while maintaining less than 1% delinquency and zero NPA accounts.
  • Achieved 128% of business targets and received Best Regional Manager recognition for two consecutive years.
  • Delivered highest productivity and lowest cost of acquisition performance across the organization.
  • Led top-performing zones for insurance cross-sell and personal loan business.

Timeline

Zonal Head - Affordable Housing Finance & LAP

RBL FINSERVE LIMITED
04.2024 - Current

Zonal Head - North & East Micro Banking & Financial Inclusion

RBL FINSERVE LIMITED
11.2018 - 03.2024

Regional Head - North Secured LAP & Business Loans

RBL FINSERVE LIMITED
08.2012 - 10.2018

Zonal Head - Affordable Housing Finance & LAP

L&T Housing Finance Ltd
01.2011 - 01.2012

Channel Manager - Unsecured Business Loans

Barclays Finance
01.2010 - 01.2011

Sales Manager - Unsecured Business Loans

Kotak Mahindra Bank
01.2006 - 01.2010

Post Graduation – Mba - Finance

Bachelor of Commerce -

RU UNIVERSITY
CHAMAN SINGH