Experienced professional with 5 years of proven expertise in the service industry, specializing in Order-to-Cash processes, Fraud Analyst, KYC, AML, Risk and Compliance Transaction Monitoring and BFSI Domain. Adept in leveraging my in depth knowledge to drive operational efficiency and deliver exceptional customer service. My skill set includes a strong command over Excel, ensuring meticulous data analysis and reporting. I am a quick learner and always curious for learning new things. As of now I am working for in an Accounts Payable Role I am highly organized and pay close attention to detail on the tasks which I perform. I believe in the quality of work and always try to provide 100% accuracy on the tasks allocated to me.
Hi, I’m
Chanchal Patel
Summary
Overview
5
years of professional experience
Work History
Vistra International Expansion Pvt Ltd
Junior Associate, Payments
06.2023 - Current
Job overview
- Review payment request and underlying documents.
- Prepared payment instructions on bank portal.
- Create and maintain logs, records and databases of information about invoices, Cash Call, Tax and Payroll.
- Prepare Final Payment Pack and send to senior payment officer via DocuSign for review.
- Performing month end activities.
- Sending the invoices to client for approval.
- Client communication via email and call.
- Data extraction from invoices in Navision.
- Preparation of PO (Payment Order)
- PO Review for Payment team.
Tata Consultancy Services
Fraud Analyst
08.2020 - 02.2022
Job overview
- KYC, Fraud detection, Fraud Trend Analysis.
- Verification of various bank cards and eliminating risk of Fraud.
- Pin Disputes, CDD, EDD.
- Transaction Monitoring on various bank cards.
- Remediation in KYC process, Periodic Review, Lexis Nexis Screening.
- Maintain daily log in and log off report of all team members.
- Consolidation of reports for all team members.
- Created and maintained logs, records and databases of information about fraudulent activity.
- Reporting of SAR and STR.
- Identify, investigate and document reports of unusual or suspicious card activity.
WM Universal Solutions
Junior Process Analyst
10.2018 - 01.2020
Job overview
- Streamlined analysis of financial data, increasing accuracy of our forecasted revenue projections by 40% (Smart Truck- 3 Eye Automation Project).
- Prepare daily & weekly reports and lead presentations.
- Monitor Customer disputes and solve commercial cases related to refunds & over charges.
- Working knowledge of MAS (Mid-American System).
- Increased revenue by analysis and mapping customers and conducting audits.
- Develop on boarding material, SOPs and other training documents.
- Providing assistance to onshore & offshore teams and handling client queries & follow up.Testing & Implementing New Client Projects/Tools.
- Auditing Tasks of New Resources for Quality Assurance.
Education
Devi Ahilya VishwaVidyalayaIndore, Madhya Pradesh
Master of Business Administration from Finance
06.2021
University Overview
Rani Durgavati VishwaVidyalayaJabalpur, Madhya Pradesh
Bachelor of Commerce from Accounting
06.2016
University Overview
Maharishi Vidya MandirJabalpur, Madhya Pradesh
Higher Secondary from Accounting
04.2013
University Overview
Skills
- Fraud investigation
- Transaction Monitoring
- Analytical Skill
- AML/CTF
- KYC
- Critical Thinking
Timeline
Junior Associate, Payments
Vistra International Expansion Pvt Ltd
06.2023 - Current
Fraud Analyst
Tata Consultancy Services
08.2020 - 02.2022
Junior Process Analyst
WM Universal Solutions
10.2018 - 01.2020
Devi Ahilya VishwaVidyalaya
Master of Business Administration from Finance
Rani Durgavati VishwaVidyalaya
Bachelor of Commerce from Accounting
Maharishi Vidya Mandir
Higher Secondary from Accounting
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