Summary
Overview
Work History
Education
Skills
Certification
Successful Initiatives
Timeline
Generic
Chanchal Sharma

Chanchal Sharma

Hyderabad

Summary

Accomplished HR and Training Leader with over 16 years of experience driving organizational growth through innovative digital learning strategies and cutting-edge training solutions. Proven expertise in creating and leading custom learning academies that align with business objectives. Adept at elevating employee engagement, enhancing leadership skills, and ensuring compliance through impactful training programs.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Training Manager

Sigachi Pharma
06.2024 - Current
  • Developed annual training calendars aligned with organizational goals, driving performance across departments
  • Designed and delivered training on compliance, leadership, and soft skills, enhancing employee capabilities
  • Managed vendor relationships, optimizing external training quality

Training Manager

YASH Technologies
08.2019 - 06.2024
  • Spearheaded the development of an annual training calendar, aligning initiatives with organizational goals across multiple locations and departments
  • Led the creation of the Digital School of Learning for technology-specific academies, delivering measurable improvements in skill development for global clients
  • Drove the design and execution of leadership and cross-cultural training, directly enhancing collaboration across diverse teams
  • Managed comprehensive training metrics and KPIs, demonstrating a significant return on investment for training initiatives
  • Orchestrated high-quality e-learning content and microlearning modules that advanced company-wide skill development and adaptability

Team Lead - Training

Tech Mahindra
03.2017 - 08.2019
  • Enhanced recruitment through targeted talent acquisition and training
  • Conducted new hire and refresher training programs, resulting in enhanced operational efficiency and reduced error rates
  • Led audit processes for call, chat, and email interactions, identifying training needs that contributed to the team's continuous improvement

Training Manager

Spandana Sphoorty Micro-Finance Ltd.
02.2016 - 11.2016
  • Designed and delivered leadership programs for all grades
  • Successfully managed and mentored management trainees to take up the managerial roles

Trainer & Facilitator

Talentsprint Pvt. Ltd.
01.2015 - 02.2016
  • Designed and facilitated corporate readiness training programs that accelerated new hires' integration and productivity
  • Developed custom content addressing specific student needs, enhancing overall learner engagement and outcomes

Senior Soft Skills Trainer

Tata Business Support Services
10.2013 - 01.2015
  • Delivered comprehensive training programs on Product and Loylty Rewards Process for 18 banks
  • Streamlined process documentation and created SOPs that reduced response time and increased service consistency

Education

Masters in Psychology -

IGNOU
01.2025

Bachelor of Arts -

Andhra University
01.2008

Skills

  • Leadership Development
  • Stakeholder Management
  • Instructional Design
  • Employee Engagement
  • Diversity & Inclusion
  • Conflict Resolution
  • Emotional Intelligence
  • New hire on-boarding
  • Adult Learning Theories

Certification

  • Certified International Trainer
  • Certified Master Trainer
  • Certified Corporate Trainer
  • Certified Training & Development Manager
  • Certified Emotional Intelligence Practitioner

Successful Initiatives

  • AMTP: Boosted leadership potential through the Aspiring Minds Transformation Program.
  • IPAC: Revamped the interview process by leading the Interview Panel Assessment & Certification initiative.
  • METTLE: Enhanced managerial effectiveness with the Mettle Program.
  • SMC: Established Speech Master's Club to develop communication excellence across teams.

Timeline

Training Manager

Sigachi Pharma
06.2024 - Current

Training Manager

YASH Technologies
08.2019 - 06.2024

Team Lead - Training

Tech Mahindra
03.2017 - 08.2019

Training Manager

Spandana Sphoorty Micro-Finance Ltd.
02.2016 - 11.2016

Trainer & Facilitator

Talentsprint Pvt. Ltd.
01.2015 - 02.2016

Senior Soft Skills Trainer

Tata Business Support Services
10.2013 - 01.2015

Masters in Psychology -

IGNOU

Bachelor of Arts -

Andhra University

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Chanchal Sharma