Chandan Dudeja
City Supply Manager
New Delhi
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
3
3
years of post-secondary education
1
1
Language
Work History
City Supply Manager
Fab Hotels - Gurugram
10.2023 - Current
- Responsible for strategics, launching, and scaling up business operations in new markets.
- Lead generation to identify key properties which can be acquired to do business with Fab Hotels
- Having a room supply target of 5 Hotels in a month - I have been achieving the targets % consequently in from last 9 months
- Build a joint business plan with the property owners in order to have a profitable business association Achieved monthly sales and performance KPIs for improved team success
Business Development Manager
OYO Hotels And Homes Pvt Ltd
7 2022 - 10.2023
- Responsible for strategics, launching, and scaling up business operations in new markets
- Lead generation to identify key properties which can be acquired to do business with OYO Present
- Daily targets for 170 URNs with DSRN of 450- I have generated 4200 URNs and overall business of nearly 30lacs in the month of January 2023
- Having a room supply target of 70 SRNS in a month - I have been overachieving the targets % consequently in from last 6 months
- Build a joint business plan with the property owners in order to have a profitable business association
- Achieved monthly sales and performance KPIs for improved team success
- Increased client base by identifying new business opportunities and cultivating strong relationships with key decisionmakers.
Cluster Manager
Shadowfax Technologies Pvt Ltd
10.2021 - 07.2022
- Partner with cross-functional teams for improving the operational level efficiency of 20 ECOM hubs and 23 Hyper Local Hubs (Food and Grocery).
Used to review and work on improvement of hubs performance.
People management, hiring, training, coaching for supply in-charges and hub partners.- Oversee the Inventory and Materials management.
- Closure of coordination with other departments to have sufficient leads and improvement on the top line funnel.
Key Accounts Manager
OYO Rooms
11.2018 - 09.2021
- Responsible for the day to day management and leadership of Ops Heads across 27 Hubs.
- Responsible for all the restriction tag and sold out tag for all Pan India hotels.
- Responsible for verifying the new properties and sold out properties for there activation on OYO web.
- Leadership of Central Ops Epicentre team to help Ops head and Ground Operation Team for centrally support, (24*7).
- Responsible for Hotels visiting for Audits of across 27 Hubs in Pan India
- Resolving and addressing to Hotel’s concern, escalations and feedback promptly.
- Maintaining OTA’s pricing, listing,errors of proper
Quality Analyst
Mattsen Kumar
12.2017 - 06.2018
- Responsible for auditing calls and checking quality of communications
- Updating feedback of the calls on CRM
- Maintaining call Data
- Road To Trips Travel Consultant
Education
Bachelor of Arts -
Delhi University School of Open Learning
04.2015 - 05.2018
Skills
Team Leadership
Operations Management
Quality control
Relationship Management
Customer Service
Supplier Relationship Management
Demand forecasting
Data Management
Timeline
City Supply Manager
Fab Hotels - Gurugram
10.2023 - Current
Cluster Manager
Shadowfax Technologies Pvt Ltd
10.2021 - 07.2022
Key Accounts Manager
OYO Rooms
11.2018 - 09.2021
Quality Analyst
Mattsen Kumar
12.2017 - 06.2018
Bachelor of Arts -
Delhi University School of Open Learning
04.2015 - 05.2018
Business Development Manager
OYO Hotels And Homes Pvt Ltd
7 2022 - 10.2023