Chandana A
Bengaluru
Summary
Having Around 3+ years of experience in administration and supporting of messaging and collaboration technologies with good knowledge in Microsoft Exchange Server, Active Directory, email gateways.
Overview
3
3
years of professional experience
Work History
Office 365 Administrator
Birlasoft
Bengaluru
11.2020 - Current
- Administration of Exchange Servers 2010/2013, O365,Outlook and Active Directory.
- Creating users, groups and contacts in Active Directory, resetting passwords.
- Creating Mailboxes / DLs and Mailbox-DL permissions. (Full, Send on behalf and Send as).
- Extending mailbox quotas, enabling E-mail forwarding and Exporting Mailboxes to PST.
- Adding IP Addresses in Application relay list.
- Working on O365 related issues: mail flow, user management and calendar issues.
- Performing E-Discovery Search for mailboxes for business needs.
- Creating transport rules, Address Lists and Retention Policies as per business requirement.
- Enabling and disabling of Litigation hold for mailboxes.
- Performing Mailbox export and restoration requests as per client requirement.
- Performing whitelisting & blacklisting of users, IP and domains in SMTP gateway like Web sense, Trend Micro, Mail marshal, EOP.
- Preparing the Monthly Reports such as mailbox counts, message traffic details etc., & sharing it to Customers in monthly basis to keep the Environment ready for future.
- Using Power Shell to perform day-to-day activities and tasks.
Education
Master of Science - Physics
Sri Venkateshwara University
Tirupati, India09.2020
Bachelor of Science - Physics
Sri Venkateshwara University
Tirupati, India06.2018
Skills
- Office 365
- Exchange Online
- Azure Active Directory
- Active Directory
- Power shell Scripting
- Service Now (Ticketing Tool)
- Ironport
Timeline
Office 365 Administrator
Birlasoft
11.2020 - Current
Master of Science - Physics
Sri Venkateshwara University
Bachelor of Science - Physics
Sri Venkateshwara University
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