Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic
Chandini Madappa

Chandini Madappa

Gundlupet, Chamarajanagar.

Summary

Experienced process trainer dedicated to enhancing current training modules and developing new courses. Familiar with delivering instruction through a range of remote and on-site methods. Desiring to offer several years' experience to a growth-oriented position.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Process Trainer

HEPL
Work From Home
02.2023 - Current
  • Collaborated with other departments to develop effective integration strategies between different processes.
  • Analyzed existing processes and developed plans for improvement based on best practices.
  • Provided feedback to supervisors regarding employee performance in relation to the processes being trained.
  • Created and maintained comprehensive documentation related to process training activities.
  • Conducted on-the-job, and web-based training sessions to ensure employee understanding of processes.
  • Provided guidance and advice on proper use of equipment associated with specific processes.
  • Developed and implemented training programs for new process employees.
  • Monitored trainee progress throughout the course of their program and provided additional support as needed.
  • Developed surveys measuring employee satisfaction with the overall quality of process training received.
  • Assisted in the development of assessment tools used to evaluate effectiveness of process training initiatives.
  • Facilitated group discussions with trainees to ensure comprehension of process objectives.
  • Utilized various software applications such as Microsoft Office Suite and Adobe Creative Suite for instructional design purposes.
  • Maintained accurate records of all process training activities including attendance and evaluation results.
  • Collaborated with other departments to maintain current knowledge of training needs.
  • Evaluated training materials prepared by instructors and offered actionable suggestions for improvement.
  • Maintained strong knowledge by participating in workshops, conferences, and online education classes.
  • Obtained and organized manuals, guides and visual materials for development and training purposes.
  • Conduct Training in Multilingual Languages.
  • Translation work in multilingual languages.

Softskill trainer

Excelus Learning solutions
Mysore
06.2022 - Current
  • Knowledge of the customer service industry
  • Counseling the learners to give them clear understanding on the courses and the job role
  • I have been training the learners on the course part which they have chosen
  • Motivating the learners to get into the particular job role which they have chosen
  • Training the learners regarding soft skills
  • Providing the knowledge regarding basic IT and MS Office
  • Monitoring the learners regarding their performances on the daily basis
  • Guiding them regarding their obstacles
  • Maintaining the details of the learners performance and their progress
  • Guiding them to succeed in their career job role
  • Maintained organized files and documentation of each student's progress
  • Promoted critical thinking skills by implementing strengthening exercises where appropriate
  • Provided optimal instruction and academic support to students
  • Promoted individualism as well as class unity
  • Created and implemented lesson plans based on Students interests and curiosities
  • Attended workshops and classes to further my professional skills
  • Upheld the highest standards of honesty and integrity
  • Developed and implemented a well-rounded and age appropriate curriculum
  • Encouraged student engagement and meaningful class discussions.

Block Co-ordinator

Ministry
03.2020 - 06.2022
  • Women and child welfare department, Gundlupet, Worked on very National Nutrition mission and below are the responsibilities
  • Provide training for 300 Anganawadi worker's on Poshan Tracker, Sneha
  • Mobile Software application to feed the data and monitor the data entry on web , also follow up with them regularly in order to make sure that the data entered is up to date
  • Conduct the Community awareness programme's at Sector level, block level in order to eradicate the malnutrition and some myth's about providing nutrition to children , ANC and PNC's.

Junior system admin

Terralogic software solutions
Bangalore
10.2018 - 05.2020
  • RDP Assistance for users
  • Configuring VPN connection
  • Installation of Windows Operating System
  • Basic Knowledge on resolving Outlook Issues
  • Creating User Account in Active Directory
  • Worked in O 365 environment creating users and applying license as per requirement
  • Follow up with ISP provider and resolve ISP Issues
  • Worked on Datto Backup
  • Knowledge on connectivity, Agent, windows services Issues
  • Agent installation and probe installation for monitoring of devices such as Desktops PC's and laptops
  • Worked on AV defender Issues
  • Taking Calls with the users to fix the issue regarding Cisco VPN client and Global Protect Installation.

Education

BE - Electronincs and Communication

Jnanavikas Institute of Technology
Bidadi, KA
07.2018

Skills

  • Flexibility and Adaptability
  • Leadership Skills
  • Microsoft Office Word
  • Self-motivation
  • Leadership
  • Microsoft PowerPoint
  • Fast Learner
  • Microsoft Excel
  • Effective Time Management
  • Ability to Multitask
  • Ability to Work Under Pressure
  • Customer Service
  • Communication Skills
  • Learning Management Systems
  • Video recordings
  • Feedback Analysis
  • Training delivery
  • Class Scheduling
  • Training Video Production
  • Course Materials Development
  • Team Exercises
  • Corporate Training Programs
  • Problem-solving abilities
  • Video Conferencing
  • Documentation and Recordkeeping
  • Teamwork and Collaboration

Certification

  • TOT Certified from NSDC under Telecom Sector Skill Council

Languages

Kannada
First Language
English
Advanced (C1)
C1
Hindi
Advanced (C1)
C1
Telugu
Advanced (C1)
C1
Tamil
Advanced (C1)
C1

Timeline

Process Trainer

HEPL
02.2023 - Current

Softskill trainer

Excelus Learning solutions
06.2022 - Current

Block Co-ordinator

Ministry
03.2020 - 06.2022

Junior system admin

Terralogic software solutions
10.2018 - 05.2020

BE - Electronincs and Communication

Jnanavikas Institute of Technology

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Chandini Madappa