Ummi Ansari
Mumbai
Summary
Detail-oriented Virtual Scribe/Transcriptionist with a strong focus on accuracy in healthcare documentation. Demonstrated success in training new hires and streamlining processes, resulting in improved team performance and achievement of organizational objectives. A skilled public speaker adept at delivering impactful training programs on digital content review, consistently surpassing management expectations. Committed to fostering significant advancements in the healthcare and content review sectors.
Overview
15
15
years of professional experience
Work History
Process Trainer
Cognizant Technology Solutions India Pvt Ltd
Mumbai
11.2022 - Current
- Consistently maintained an accuracy rate of over 98% while scribing medical records and documentation, ensuring high-quality patient records
- Implemented time-saving transcription tools and techniques, resulting in a 20% increase in transcription speed, thus enabling quicker documentation turnaround
- Developed comprehensive training modules and conducted training sessions for new virtual scribes, worked on content creation, conducted bridge-to-operations program for quality enhancement, leading to a significant reduction in onboarding time and improved overall team performance
Virtual Medical Scribe
Aquity Solutions Pvt Ltd
Mumbai
01.2020 - 11.2022
- As a Virtual Scribe and Transcriptionist, I have consistently delivered exceptional results, combining accuracy, efficiency, and a commitment to excellence
- Maintained a remarkable accuracy rate of over 98% across a wide range of transcription and scribe tasks, ensuring the integrity and reliability of critical medical records and documentation
- Effective communication with healthcare providers and team members to clarify information and maintain accuracy
- Collaborating seamlessly with healthcare professionals and other members of the medical team to deliver comprehensive patient care
- Demonstrating a high level of professionalism, punctuality, and adherence to ethical standards in healthcare settings
Medical Language Specialist
Nuance Transcription Services
Mumbai
05.2016 - 09.2018
- As an MLS, listened to voice-recorded reports from healthcare professionals and converted them into accurate written documents, such as patient histories and diagnostic results
- Verified the correctness of reports and edit documents generated by voice recognition software
- By creating detailed medical records, I have contributed to high-quality patient care
Healthcare Documentation Editor
MModal Global Services Pvt Ltd
Mumbai
01.2010 - 04.2016
- As HDE, I have consistently delivered exceptional results, combining accuracy, efficiency, and a commitment to excellence
- Maintained a remarkable accuracy rate of over 98% across a wide range of transcription and scribe tasks, ensuring the integrity and reliability of critical medical records and documentation
- Introduced innovative transcription tools and techniques, resulting in a 20% increase in transcription
- Proficiency in understanding and accurately transcribing complex medical terminology, diagnoses, and procedures
- High-speed and accurate typing skills for efficient transcription and data entry into electronic health records (EHR) systems
- Pioneered quality assurance initiatives that led to a 15% reduction in errors within the transcription team, guaranteeing compliance with stringent medical standards
Education
Bachelor of Commerce -
Mumbai University
Mumbai01.2009
Higher secondary school certificate -
Mumbai University
Mumbai01.2006
Secondary school certificate -
Shree Siddhi Vinayagar English High School
Mumbai01.2004
Skills
- Training & Development
- Knowledge Transfer
- Communication
- Coaching & Mentorship
- Problem solving & Critical thinking
- Team building & Leadership
- Adaptability and flexibility
- Adult Learning Principles
Languages
- English
- Hindi
- Marathi
- Urdu
Personal Information
Date of Birth: 02/14/89
Timeline
Process Trainer
Cognizant Technology Solutions India Pvt Ltd
11.2022 - Current
Virtual Medical Scribe
Aquity Solutions Pvt Ltd
01.2020 - 11.2022
Medical Language Specialist
Nuance Transcription Services
05.2016 - 09.2018
Healthcare Documentation Editor
MModal Global Services Pvt Ltd
01.2010 - 04.2016
Bachelor of Commerce -
Mumbai University
Higher secondary school certificate -
Mumbai University
Secondary school certificate -
Shree Siddhi Vinayagar English High School
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