Chandra Nath Ghosh
Gurugram
Summary
Senior Manager with proven expertise in fraud investigation and prevention at FIA Technology Services Pvt Ltd. Led cross-functional initiatives resulting in substantial recoveries and improved compliance frameworks. Skilled in data analytics and risk analysis, with strong negotiation abilities that enhance audit readiness and drive organizational results.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Senior Manager
FIA Technology Services Pvt Ltd
10.2014 - Current
- Managed end-to-end fraud investigations across 15,000+ CSPs, ensuring swift resolution of high-value fraud cases.
- Achieved significant recoveries through effective negotiation with banks and customers.
- Implemented SOPs and compliance frameworks to strengthen governance and risk controls during CSP onboarding.
- Developed risk-based early warning systems to detect transaction anomalies and policy violations.
- Coordinated cross-functional efforts among Risk, Audit, Operations, Legal, and Bank Partners for efficient case resolution.
- Designed architecture for AI-driven fraud alerts and automated compliance monitoring systems.
- Maintained complete documentation and data accuracy for bank inspections to ensure audit readiness.
- Led Field Audit initiatives focusing on compliance checks across multiple regions.
MIS Executive
Link Point Infrastructure Pvt. Ltd
01.2012 - 10.2014
- Managing collection reports, stock reports, Dealer reports, and MIS Publication to senior management.
- Follow up & control bank deposit & cash collection through the branch office.
- Preparation of Various types of HSRP Software Vs MIS report.
- Handling Stock details and production.
- Dealing with the branch office in day-to-day matters.
- Dealing with MP dealers order and processing the same.
- Generating monthly reports covering sales data.
MIS Executive
Max Life Insurance Co.Pvt.Ltd
12.2011 - 01.2012
- Login and distribution of cases for Investigations.
- Processing of case paper and documentation according to case details and recommendation of action on Agents/employees such as Show Cause Notice, Warning Letter, and Termination Letter, etc.
- Publishing daily case closure report and monthly dashboard to the team.
Education
B.Com -
Manav Bharti University
Solan, INDIA10-2012
Skills
- Microsoft Office Suite
- Fraud investigation and prevention
- Fraud detection and auditing
- Risk analysis and control
- Data analytics proficiency
FIA 3rd Eye
FIA 3rd Eye – One-Go App: Designed the complete workflow, process architecture, and end-to-end reporting framework for FIA's integrated risk mitigation, fraud detection, fraud prevention, and compliance monitoring platform. The detailed blueprints, modules, and documentation created by me enabled the in-house IT team to successfully develop the Android and iOS applications
Certification
• Cyber Security | Data Security
• Risk Management for Cybersecurity and IT Managers
• ISO 9001:2015 Quality Management System Auditor
• Cybersecurity Assessment
• Risk Management for Cybersecurity and IT Managers
• ISO 9001:2015 Quality Management System Auditor
• Cybersecurity Assessment
Accomplishments
Top Performer of the Year 2024-2025.
Total Work Experience
14 Years 0 Month
Languages
- English
- Hindi
- Bengali
Timeline
Senior Manager
FIA Technology Services Pvt Ltd
10.2014 - Current
MIS Executive
Link Point Infrastructure Pvt. Ltd
01.2012 - 10.2014
MIS Executive
Max Life Insurance Co.Pvt.Ltd
12.2011 - 01.2012
B.Com -
Manav Bharti University