Chandresh Kumar Meena
Udaipur
Summary
Dynamic and results-driven Store Operations Manager with over 10 years of comprehensive experience in retail management and loss prevention. Proven expertise in overseeing day-to-day store functions, optimizing inventory control, managing large teams, and driving operational efficiency. Strong track record in implementing effective loss prevention strategies, reducing shrinkage, and ensuring compliance with safety and security protocols. Adept at team leadership, vendor coordination, merchandising, and customer service excellence. Committed to achieving business goals through strategic planning, process improvements, and staff development.
Overview
16
16
years of professional experience
Work History
Area Loss Prevention Manager
Reliance Jio Infocomm Limited
04.2023 - Current
- Implemented compliance checks on merchandise throughout the supply chain process, maintaining accurate records for audit purposes.
- Improved overall store safety by conducting regular risk assessments and recommending necessary changes in operations or policy.
- Improved response time to potential theft situations by developing efficient escalation procedures that involved all levels of personnel within the organization.
- Reduced inventory shrinkage by implementing effective loss prevention strategies and protocols.
- Analyzed sales data and inventory reports to identify trends and areas vulnerable to theft or fraud.
Store Manager
Vmart Retail Limited
08.2020 - 03.2023
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Assisted with hiring, training and mentoring new staff members.
Assistant Manage Operation (AMO)
Zudio A Unit of Trent LTD
09.2017 - 07.2020
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Assisted manager in all aspects of business operations.
- Boosted customer satisfaction by promptly addressing inquiries and resolving issues professionally.
- Increased efficiency by implementing new processes and providing administrative support to management.
- Enhanced team communication through effective scheduling, meeting coordination, and correspondence management.
- Increased customer satisfaction by providing exceptional administrative support and resolving issues efficiently.
Department manager
MAX Fashion Lifestyle International Pvt. Ltd.
08.2014 - 09.2017
- Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
- Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
- Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
- Enhanced department efficiency by streamlining processes and implementing time-saving strategies.
- Optimized scheduling practices to ensure adequate staffing during peak business hours without sacrificing employee satisfaction or budgetary constraints.
- Provided ongoing staff development opportunities through training programs, workshops, and regular feedback sessions.
- Enhanced team productivity by implementing streamlined workflow processes.
TEAM LEADER
BIG BAZZAR
09.2009 - 08.2014
- Handling team & all kinds of customer queries and complain, marketing and Visual merchandising.
- Managing food & Non food departme giving training to ground staff for maintaining FIFO in food articles.
- Segregate to NTE stock of food article, and sending mail to categories for NTE offers.
- Responsible for receiving stocks from warehouse. Maintenance of Floor Registers.
- Achieving Sales Targets, Maintain stock in proper way.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
Education
GRADUATION - Hindi
JANARDAN RAI NAGAR RAJASTHAN VIHYAPHEETH
01.2012
12th - undefined
SENIOR SECONDARY SCHOOL, RISHABHADEO
01.2008
10th - undefined
SENIOR SECONDARY SCHOOL, BHOODHAR
01.2006
Bachelor of Arts - Hindi Literature
Janardhan Ray Nagar Rajasthan Vidyapeeth
Udaipur, India06-2011
Skills
- Problem-solving
- Multitasking and organization
- Inventory management
- Team leadership and coaching
- Internal theft prevention
- External theft prevention
Languages
English
Advanced (C1)
Hindi
Bilingual or Proficient (C2)
Marwadi
Bilingual or Proficient (C2)
Personal Information
- Father's Name: Mr.Laxman Lal Meena
- Date of Birth: 24-08-1990
- Gender: Male
- Nationality: Indian
- Marital Status: married
Hobbies and Interests
Enjoy exploring new tourist places . Playing cricket , Watching Movies
Timeline
Area Loss Prevention Manager
Reliance Jio Infocomm Limited
04.2023 - Current
Store Manager
Vmart Retail Limited
08.2020 - 03.2023
Assistant Manage Operation (AMO)
Zudio A Unit of Trent LTD
09.2017 - 07.2020
Department manager
MAX Fashion Lifestyle International Pvt. Ltd.
08.2014 - 09.2017
TEAM LEADER
BIG BAZZAR
09.2009 - 08.2014
12th - undefined
SENIOR SECONDARY SCHOOL, RISHABHADEO
10th - undefined
SENIOR SECONDARY SCHOOL, BHOODHAR
GRADUATION - Hindi
JANARDAN RAI NAGAR RAJASTHAN VIHYAPHEETH
Bachelor of Arts - Hindi Literature
Janardhan Ray Nagar Rajasthan Vidyapeeth
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