Chandrika Duddu
Hyderabad
Summary
Experienced RCM professional holding 7 years of experience in RCM - billing, payment posting and Credit Balance Review. Subject Matter Expert and trusted advisor skilled in research, analysis and examination of company technology and standard operating procedures. Interface and collaborate with clients and internal team members, providing consultative enhancement recommendations based on industry research.
Overview
9
9
years of professional experience
Work History
Subject Matter Expert
Avontix Global Pvt. Ltd
01.2024 - 03.2025
- Identifies if credit balance is an over contractual, late charges applied, Voided Claims, Overpayment, Duplicate Payments & etc. and ensure appropriate actions against the credit balance.
- Correcting Excess, Duplicate, Administrative, Courtesy, Charity Adjustments, Small Balance writeoffs and Posting Denials & Cross over Adjustments to Patient encounters as per business requirements.
- Identify and validate credit balances, and perform credit transfer to related encounters, bad debts, Open balance encounters to zero out the account balance.
- Ensures that all payments, adjustments and denials are posted timely and accurately according to the EOB’s.
Subject Matter Expert
Infinx Services Pvt. Ltd
07.2019 - 12.2022
- Joined as Senior associate and worked in charge entry, insurance verification and payment posting for multiple projects and later promoted to Subject Matter Expert in the year 2022.
- Assisted team to resolve customer and operational problems as and when needed.
- Led, coached and trained team members on best practices, safety, morale, development, and productivity by providing clear directions.
- Assisted new team members with proper procedures to ensure positive experiences.
Sr.Associate
Onmimed Solutions Pvt. Ltd
10.2016 - 07.2019
- Worked for payment posting for multiple practices in Nextgen Application.
- Focusing on the productivity, quality and overall performance of the projects by Managing day-to-day activities with the fellow team members.
- Monitoring and managing workflow or daily targets for timely delivery
Sr.Associate
Inventurus Knowledge Solutions
12.2015 - 09.2016
- Worked on CBR for Insurance and Patient Refund in addition to payment posting with high productivity and quality.
Education
Bachelor of Commerce (Computer Science)
Dr BR Ambedkar University
Hyderabad, IndiaIntermediate Vocational - Computer Science
B.Com - Computers
Skills
- Employee training
- Analytical problem-solving
- Effective problem-solving abilities
- Resourceful solution development
Accomplishments
- Received Star Awards for best performance
- Moved to further levels by giving consistent performance in the team
- Acquire good process knowledge
- Awarded with gold medal for consistent accuracy for quarter
Timeline
Subject Matter Expert
Avontix Global Pvt. Ltd
01.2024 - 03.2025
Subject Matter Expert
Infinx Services Pvt. Ltd
07.2019 - 12.2022
Sr.Associate
Onmimed Solutions Pvt. Ltd
10.2016 - 07.2019
Sr.Associate
Inventurus Knowledge Solutions
12.2015 - 09.2016
Intermediate Vocational - Computer Science
B.Com - Computers
Bachelor of Commerce (Computer Science)
Dr BR Ambedkar University
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