Badminton professional
MANJUNATH N
Subject Matter Expert
Bangalore
Summary
Dynamic, leadership-focused Subject Matter Expert at SolarEdge Technologies specializing in remote troubleshooting of inverter and battery systems. Proven success in mentoring teams, improving resolution efficiency, and maintaining exceptional service quality. Rapid promotion to a mentoring role within six months demonstrates commitment to ownership and team leadership, with a strong focus on driving operational excellence. Dedicated to fostering collaborative environments that empower teams to achieve their highest potential while delivering outstanding results.
Overview
3
3
years of professional experience
3
3
Certifications
Work History
Subject Matter Expert
Solar Edge Technologies
06.2024 - Current
- Provided advanced technical support for SolarEdge PV systems, enhancing performance and customer satisfaction.
- Delivered technical guidance and training on system design and installation best practices.
- Mentored junior team members, contributing to their professional growth and development.
- Enhanced team performance by providing expert guidance on critical projects and strategic initiatives.
- Established best practices for knowledge sharing, fostering a culture of continuous learning and improvement.
Internship
BOSCH LTD
09.2023 - 11.2023
- Deepened expertise in sensor technology within manufacturing to elevate efficiency and precision.
- Gained practical experience in spark plug production, emphasising manufacturing processes and quality standards.
Education
Bachelor of Engineering - Electrical and Electronics engineering
RNS institute of technology
05.2024
Skills
Employee training
Analytical problem-solving
Innovative problem-solving
Critical thinking ability
Training and mentoring
Strategic thinking
Customer focus
Deep expertise
Teamwork and collaboration
Task prioritization
Team collaboration
Excellent communication
Decision-making
Time management abilities
Team building
Accomplishments
- Awarded Best Employee of the Quarter (2025) for outstanding performance and consistent results.
- Promoted to a Mentor role within a short tenure, recognizing leadership potential and strong team contribution.
- Recognized as Voice of the Customer Champion for 3 consecutive months, demonstrating excellence in customer satisfaction and service quality.
Certification
Leadership & Team Management Training
Interests
Cricket player
Reading books
Listening music
Timeline
Advanced Customer Service & Escalation Handling
02-2026
Tier 2 Technical Certification – Inverter & Battery System.
01-2026
Leadership & Team Management Training
11-2025
Subject Matter Expert
Solar Edge Technologies
06.2024 - Current
Internship
BOSCH LTD
09.2023 - 11.2023
Bachelor of Engineering - Electrical and Electronics engineering
RNS institute of technology
ADDITIONAL INFORMATION
- Technical Skills: Technical liaison, Customer service, Basic electronics, Linux, power electronics, and Technical troubleshooting, Technical diagnostics
- Languages: English, Kannada, Tamil, Telugu
- Certifications: Subject matter expert at SolarEdge Technologies
- Awards/Activities: Received a 3-star program certificate at SolarEdge Technologies