Charan Bm
Bangalore
Summary
I intend to work in an organization which can extract maxi mu m of my potential and use it for fulfill ng organizational objectives effectively and helping me giving shape to my creativity and growing personally as well as professionally through a learning experience process.
Overview
2
2
years of professional experience
Work History
Senior System Enginner
Digitide Solutions Pvt Ltd.
06.2024 - Current
- Design, implement, and manage DNS and DHCP services to ensure seamless connectivity and network operations.
- Administer and support a multi-site Active Directory environment, including creating, managing, and troubleshooting user accounts, groups, and organizational units (OUs).
- Implement and enforce Group Policy Objects (GPOs) to manage security settings, software installations, and system configurations across the enterprise.
- Develop and maintain PowerShell scripts to automate repetitive tasks and improve system performance and reliability.
- Assist in the migration of legacy systems to Windows Server 2019 and Azure AD, ensuring minimal downtime and optimal performance.
- Maintain and troubleshoot virtualized environments using VMware and Hyper-V, managing both VMs and physical servers.
- Monitor system performance and security, applying patches and updates to mitigate vulnerabilities.
- Configured and maintained VPN solutions for secure remote access, ensuring compliance with company security policies.
Education
BE -
MS Ramaiah Institute Of Technology
12th -
Hymamshu Comp PU College
10th -
East West High School
Skills
- Desktop Network Hardware Components Installation
- Upgradation
- Troubleshooting
- Windows XP Installation
- Windows 7 Installation
- Windows 8 Installation
- Windows 7 Customization
- Windows 8 Customization
- Windows 10 Installation
- LAN Network Installation
- LAN Network Configuration
- Software Installation
- Application Installation
- Utilities Installation
- Software Configuration
- Company Policy Compliance
Languages
- Kannada
- Hindi
- English
- Kannada
- Hindi
Projects
IT Infrastructure & System Administration – BPO Operations, System Administrator, 06/01/24, Present, Managed end-to-end IT infrastructure for BPO operations supporting daily business processes., Installed, configured, and maintained Windows/Linux systems for users., Created and managed user accounts, permissions, and access controls., Monitored system performance, server uptime, and network connectivity., Provided L1/L2 technical support to employees and resolved system issues., Ensured data backup, recovery, and system security compliance. User Access & Security Management, Implemented user access control policies to ensure data security., Managed Active Directory, email accounts, and system permissions., Handled onboarding and offboarding of employees., Ensured compliance with internal IT and security policies. Incident & Process Management System, Handled incident tickets related to system, network, and application issues., Reduced downtime by identifying root causes and applying preventive fixes., Coordinated with vendors and internal teams for issue resolution., Maintained documentation for IT processes and troubleshooting guides. System Monitoring & Optimization, System Administrator, Monitored servers, desktops, and network devices for performance issues., Performed regular system updates, patches, and upgrades., Optimized system performance to improve productivity and stability.
Disclaimer
I do hereby declare that the above information is true to the best of my knowledge.
Roles And Responsibilities
- Provide support to 340+ users on windows platform.
- Installation, Configuration and Administration of Windows 7, Windows 8 and Windows 10.
- Troubleshoot problems with all model Desktop & Laptop Hardware and OS Configuring of Driver & Devices.
- Configuration of new user PC & Profile, IP Address and LAN.
- Installing and configuring Mail Clients like MS-Outlook, MS-Teams and Troubleshooting mail problems.
- Solve internet related problems and Configuration of Basic TCP/IP Settings.
- User account creation, deletion and modifying Users assigning permissions.
- Remote management through Team Viewer & Remote Desktop to solve Windows and Software issues.
- Installation, configuration and maintenance of Network Printers.
- Design, implement, and manage DNS and DHCP services to ensure seamless connectivity and network operations.
- Administer and support a multi-site Active Directory environment, including creating, managing, and troubleshooting user accounts, groups, and organizational units (OUs).
- Implement and enforce Group Policy Objects (GPOs) to manage security settings, software installations, and system configurations across the enterprise.
- Develop and maintain PowerShell scripts to automate repetitive tasks and improve system performance and reliability.
- Assist in the migration of legacy systems to Windows Server 2019 and Azure AD, ensuring minimal downtime and optimal performance.
- Maintain and troubleshoot virtualized environments using VMware and Hyper-V, managing both VMs and physical servers.
- Monitor system performance and security, applying patches and updates to mitigate vulnerabilities.
- Configured and maintained VPN solutions for secure remote access, ensuring compliance with company security policies.
- Install and upgrade hardware and software components.
- Take care of all the internal office software's support.
- Provide technical support to Remote users.
- Automating tasks using PowerShell scripts.
Personal Information
- Father's Name: MokshendraRaju Ks
- Date of Birth: 11/13/97
- Marital Status: Unmarried
Timeline
Senior System Enginner
Digitide Solutions Pvt Ltd.
06.2024 - Current
BE -
MS Ramaiah Institute Of Technology
12th -
Hymamshu Comp PU College
10th -
East West High School