SL Aswani
Bangalore
Summary
Results-driven System Administrator with a proven track record of enhancing system performance and user satisfaction. Demonstrated expertise in troubleshooting, technical support, and implementing the latest technological trends. Committed to optimizing operational efficiency while contributing to team growth and organizational success.
Overview
12
12
years of professional experience
1
1
Certification
Work History
System Administrator
Wipro Business Private Limited
03.2020 - Current
- Enhanced MS Teams user experience through effective troubleshooting.
- Managed Azure Cloud-based VDI environments.
- Created precise and informative meeting minute reports.
- Managed and applied necessary patches for antivirus software.
- Configured and maintained system hardware, software and network components.
- Monitored system performance to ensure optimal operations and identified potential issues.
- Resolved complex technical problems within established service level agreements.
- Consulted users to determine areas in need of improvement.
- Maintained inventory of hardware assets including servers, laptops, desktops.
- Created user accounts and managed access rights for users.
- Deployed operating systems upgrades and security patching in accordance with IT policies.
Application Support Engineer
Cap Force
10.2017 - 01.2020
- Configured and resolved issues with Microsoft Outlook.
- Managed network technologies and remote access.
- Installed application software and anti-virus programs.
- Oversaw daily performance of computer systems.
- Provided technical support and training to users and internal teams.
Graduate Engineer - Quality Control
Keltron Ltd
01.2013 - 01.2014
- Conducted quality inspections of IT hardware and software products.
- Conducted desktop and laptop inspections.
- Conducted thorough inspections of server hardware.
- Performed installation and troubleshooting for various Windows Server and Client OS, including Windows 2000, 2003, and 2008 R2 Edition Server.
- Installed antivirus, patches, and updates.
- Managed installation and configuration of network printers and scanners.
- Performed regular checks on UPS units with varying voltage levels.
Education
B-Tech - Electrical and Electronics Engineering
Jawaharlal Nehru Technological University Kakinada
Andhra PradeshIntermediate -
Board Of Intermediate Education
Andhra PradeshTenth -
Central Board Of Secondary Education
Andhra PradeshSkills
- System administration
- Windows Server Management
- Windows Client Management
- Computer hardware maintenance
- UPS maintenance
- PC Hardware Assembly
- Network Printer Installation
- Setup of Hardware Components
- Configuring Microsoft Outlook
- Web Access Control
- Managing Network Technologies
- Remote access
- Application Software Installation
- Anti-Virus Management
- Operating System Upgrades
- OS Troubleshooting Expertise
- Active Directory
- DHCP
- DNS
- Skype Technical Support
- Azure Cloud VDI
- MOM report preparation
- Desktop Windows Patching
Certification
Cisco Certified Network Associate, CSCO12167642
Languages
- English
- Hindi
- Malayalam
- Telugu
Training
Implant Training from Keltron
Disclaimer
I hereby declare that the above written particulars are true and correct to the best of my knowledge and belief.
Personal Information
- Gender: Female
- Nationality: Indian
- Marital Status: Married
Professionalcourses
- Cisco Certified Network Associate
- Cisco Certified Network Professional
- Microsoft Certified Technology Specialist
- Azure Administrator Course Completed
References
References available upon request.
Timeline
System Administrator
Wipro Business Private Limited
03.2020 - Current
Application Support Engineer
Cap Force
10.2017 - 01.2020
Graduate Engineer - Quality Control
Keltron Ltd
01.2013 - 01.2014
B-Tech - Electrical and Electronics Engineering
Jawaharlal Nehru Technological University Kakinada
Intermediate -
Board Of Intermediate Education
Tenth -
Central Board Of Secondary Education
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