Charan Kumar Malay
Visakhapatnam
Summary
Result-driven Sales Engineer/Analyst with expertise in driving sales, technical analysis, and business development in Supply Chain Management. Proven success in surpassing sales targets, enhancing customer satisfaction, and improving operational efficiency through the strategic implementation of ERP and WMS solutions. Adept at leading cross-functional teams and maintaining strong client relationships. Known for delivering tailored product demonstrations and proposals, while leveraging technical knowledge to provide effective solutions.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Sales Engineer/Analyst
Avya Inventrax Pvt Ltd
Visakhapatnam
01.2023 - Current
- Surpassed sales targets by generating INR 25 lakhs in revenue for SKUBIQ (April 2024) and INR 1.1 crore for Falcon WMS (December 2024)
- Cultivated strong relationships with international clients, including successful engagements in Kenya, expanding the company's global presence
- Closed profitable deals through strategic negotiation, lead generation, and tailored product demonstrations for technical audiences
- Prepared customized client proposals and commercial quotes, showcasing product benefits and ROI
- Addressed customer concerns promptly and recommended product improvements, driving a 15% increase in customer satisfaction
- Delivered detailed cost estimates and analyzed market trends to ensure competitive pricing and positioning
Business Analyst
Avya Inventrax Pvt Ltd
Visakhapatnam
01.2021 - Current
- Spearheaded the implementation of Project Falcon MES, leading to a 20% increase in production efficiency at Rossell Techsys
- Managed the integration of ERP systems (SAGE X3, Tally Prime) into Falcon WMS, optimizing operations and reducing costs by 10%
- Delivered real-time tracking solutions with Falcon SFT, enhancing operational transparency and streamlining workflows for clients
Product Analyst
Avya Inventrax Pvt Ltd
Visakhapatnam
01.2020 - 01.2021
- Provided technical support and testing for Falcon WMS, ensuring functionality for international clients
- Enhanced user experience by proposing new features, addressing process inefficiencies, and testing product updates
- Promoted to Business Analyst due to exceptional performance and contribution to the company’s growth
Quality Control Inspector
Greentech Industries India Pvt Ltd
Naidupeta
01.2018 - 01.2019
- Developed and implemented comprehensive quality control processes, ensuring products met industry standards
- Conducted inspections, tests, and root cause analyses to maintain product quality and identify areas for improvement
- Trained workers on quality inspection protocols, leading to a 10% reduction in production defects
Education
Bachelor of Technology - Mechanical Engineering
Gandhi Institute of Industrial And Technology
Berhampur, Odisha05.2017
High School Diploma -
Sri Chaitanya Jr. College
Visakhapatnam, Andhra Pradesh03.2013
Skills
- Lead Generation
- Deal Closure
- Proposal Preparation
- Client Relationship Management
- Product Demonstrations
- Requirement Gathering
- ERP Integration (SAGE X3, Tally Prime)
- Process Improvement
- User Experience Enhancement
- Cross-Functional Team Collaboration
- On-Site Implementation
- Customer Engagement
- Deadline Management
- ZOHO CRM
- Falcon WMS
- SAGE X3
- Tally Prime
- Microsoft Office
- Basic SQL
- Drawio
- TFS (Team Foundation Server)
- Presentation Skills
- Contract Management
- Market Analysis
- Stakeholder Engagement
Certification
- Logistics and Supply Chain Management Certification, CII, 01/01/20
- Internship at Hindustan Shipyard Ltd, Visakhapatnam, Andhra Pradesh, India, 01/01/16
Accomplishments
- Awarded 'Certificate of Appreciation' for Falcon WMS implementation (2021).
- Recognized as 'Best Performer of the Year' (2022).
- Featured in a Tech Mahindra Smart Academy short film highlighting career achievements.
Languages
Telugu
First Language
English
Advanced (C1)
C1
Hindi
Advanced (C1)
C1
Oriya
Proficient (C2)
C2
Bengali
Elementary (A2)
A2
Timeline
Sales Engineer/Analyst
Avya Inventrax Pvt Ltd
01.2023 - Current
Business Analyst
Avya Inventrax Pvt Ltd
01.2021 - Current
Product Analyst
Avya Inventrax Pvt Ltd
01.2020 - 01.2021
Quality Control Inspector
Greentech Industries India Pvt Ltd
01.2018 - 01.2019
Bachelor of Technology - Mechanical Engineering
Gandhi Institute of Industrial And Technology
High School Diploma -
Sri Chaitanya Jr. College
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