Charu
New Delhi
Summary
A seasoned IT Executive from Aqualite Industries Pvt. Ltd., I excel in IT asset management and fostering efficient team collaboration. My expertise includes streamlining inventory processes, enhancing data recovery protocols, and adeptly managing IT documentation. Successfully implemented innovative solutions that significantly improved operational efficiency and user satisfaction, showcasing my technical acumen and leadership capabilities.
Overview
3
3
years of professional experience
Work History
IT Executive
Aqualite Industries Pvt. Ltd.
Haryana
07.2021 - 07.2024
- Managed inventory and supplies to ensure materials were available when needed.
- Managed tickets in a helpdesk system to track users' requests and provide timely resolutions.
- Provided technical support for troubleshooting website issues reported by users or clients.
- Managed IT asset inventory, ensuring accurate tracking and compliance.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Created user accounts in Active Directory and assigned appropriate permissions.
- Handled back-end operation of mail on the Microsoft 365 server.
- Purchase order creation in SAP.
- Tracked contract renewals, expirations, amendments, and terminations.
Education
MBA - Production & Operation Management
Bharati Vidyapeeth
New Delhi05-2023
Master of Arts - Hindi
School of Open Learning
New Delhi07-2020
Diploma - MIS
Aptech Institute
New Delhi11-2017
Bachelor of Arts - Hindi (Honours)
Rajdhani College, Delhi University
New Delhi07-2017
12th CBSE - Arts
Govt. Sarvodya Kanya Vidyalaya
New Delhi04-2014
10th, CBSE -
Govt. Sarvodya Co-ed Senior Secondary School
New Delhi04-2012
Skills
- IT asset management
- Data backup and recovery
- Email administration
- IT documentation
- VPN configuration
- Software installation
- Remote desktop support
- Network troubleshooting
Timeline
IT Executive
Aqualite Industries Pvt. Ltd.
07.2021 - 07.2024
MBA - Production & Operation Management
Bharati Vidyapeeth
Master of Arts - Hindi
School of Open Learning
Diploma - MIS
Aptech Institute
Bachelor of Arts - Hindi (Honours)
Rajdhani College, Delhi University
12th CBSE - Arts
Govt. Sarvodya Kanya Vidyalaya
10th, CBSE -
Govt. Sarvodya Co-ed Senior Secondary School
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