CHARU JAIN
Ghaziabad
Summary
HR Operations and Admin Analyst with strong expertise in SAP SuccessFactors and payroll administration at NTT DATA. Demonstrated ability to enhance operational efficiency and resolve discrepancies, while promoting collaboration and effective communication. Skilled in managing onboarding processes and ensuring compliance, resulting in a seamless experience for new hires and stakeholders. Focused on process optimization, project management, and data analysis to drive productivity and achieve organizational goals. Goal-driven analyst polished in managing and breaking down large volumes of information. Proactive at heading off issues in operations, workflow and production by uncovering trends affecting business success. Several years of experience in industry.
Overview
5
5
years of professional experience
Work History
HR OPERATIONS AND ADMIN ANALYST
NTT DATA Information Processing Services Private Limited
Gurugram
01.2025 - Current
- Managed global payroll activities, ensuring timely delivery and accuracy of all processes.
- Oversaw data management in SAP SuccessFactors to maintain up-to-date employee records.
- Performed monthly reconciliations and generated reports for stakeholders.
- Handled various leave types according to established policies and procedures.
- Identified and resolved discrepancies between HR and payroll teams.
- Provided support for queries raised by the payroll team, facilitating swift resolutions.
- Updated employee data changes in the portal and managed related correspondence.
- Collaborated with global peers to address challenges and enhance operational efficiency.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
HR OPERATIONS AND ADMIN SENIOR ASSOCIATE
NTT DATA Information Processing Services Private Limited
Gurugram
09.2023 - 01.2025
- Working as a Global HR Professional.
- Managed comprehensive onboarding processes and created profiles for new hires in SAP SuccessFactors.
- Maintained accurate new hire records using SharePoint, ensuring compliance with company policies.
- Oversaw employee leave management within SAP, safeguarding sensitive data and confidential records.
- Supported internal and external stakeholders by addressing day-to-day employee queries effectively.
- Provided guidance to colleagues, fostering a collaborative work environment.
- Ensured timely updates of all documentation in accordance with organizational standards.
- Demonstrated expertise in SAP SuccessFactors, DocuSign, and SharePoint tools for HR functions.
HR ONBOARDING AND PAYROLL EXECUTIVE
Greenstaff Medical Pvt. Ltd
Gurugram
10.2022 - 09.2023
- Manage the whole onboarding process, ensuring that all preemployment processes and forms were completed accurately
- Prepare and maintain new hire spreadsheet records
- Manage all new recruit employment and payroll documentation
- Handle benefits packages that include health, dental & vision for employees
- Reconciliation of deductions and reimbursements for company employees
- Maintained and Organized documents
- Provide support to new employees, answered questions, and resolved any problematic issues
- Creation of new hired profiles in Paychex.
- Knowledge of DocuSign
HR OPERATIONS EXECUTIVE
RV Solutions Pvt Ltd
Noida
11.2019 - 10.2022
- Assisted with the management of the company, with operations and support, as an HR Generalist.
- Handle government clients, and provide support for human resources activities.
- Prepared payroll for employees, assisted with marketing, customer service, and vendor relations.
- Received an award at the annual conclave 2021-22 from the company for 'being reliable and extending a supporting hand for the team in times of need.'
- PF and ESIC.
- Monthly billing to customers.
- IT Recruitments for the Government Sector.
- Understand recruitment policies, schedule interviews, and hire the right talent.
- Follow-ups & ensure the candidate joins on time.
- Onboarding Activities: Pre-Documentation, Profile Updating, Salary Updating, ID Creation.
- Verify original certificates at the time of joining.
- Background verifications of candidates, if necessary.
- Handling Employees' Database (Both in Soft Form and Files Management)
- Leaves and Attendance Management.
- Manage payroll, hires, transfers, promotions, and terminations or exit.
- Maintained personal data in various HR information systems and hard copy records.
- HR policy development and documentation in line with the company's corporate vision.
- Coordination with the client regarding outsourced manpower and billings.
- HR activities, documentation work, maintaining the day book, bank work, presentations, Excel, Word handling, and interaction with government clients.
Education
B.COM (P) -
Delhi University
01.2008
SENIOR SECONDARY -
CBSE Board
01.2004
Skills
- SAP SuccessFactors
- Payroll administration
- Employee onboarding and leave management
- Operations management
- Employee relations and benefits administration
- Confidential document control
- Effective communication and problem solving
- Customer relationship management
Hobbies and Interests
- Reading Books
- Listening Music
- Travelling
- Learning New Concepts
Awards
Award in Annual Conclave 2021-22, Received award from the company for 'Being Reliable & Extending Supporting Hand for the Team in the Time of Need.'
Languages
Hindi
First Language
English
Proficient (C2)
C2
Timeline
HR OPERATIONS AND ADMIN ANALYST
NTT DATA Information Processing Services Private Limited
01.2025 - Current
HR OPERATIONS AND ADMIN SENIOR ASSOCIATE
NTT DATA Information Processing Services Private Limited
09.2023 - 01.2025
HR ONBOARDING AND PAYROLL EXECUTIVE
Greenstaff Medical Pvt. Ltd
10.2022 - 09.2023
HR OPERATIONS EXECUTIVE
RV Solutions Pvt Ltd
11.2019 - 10.2022
B.COM (P) -
Delhi University
SENIOR SECONDARY -
CBSE Board
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