Chelluboyina Anusha Devi

• Designed and delivered end‑to‑end training programs for new hires and existing employees across multiple concurrent batches.
• Created structured learning content including learning objectives, practice activities, quizzes, and assessments aligned with business processes.
• Led refresher training sessions based on assessment gaps to improve knowledge retention and pass rates.
• Managed knowledge assessments, tracked learner performance, and ensured timely completion of re‑attempts.
• Coordinated closely with operations, quality, and leadership teams to align training with evolving business requirements.
• Supported process improvements by identifying gaps in workflows and recommending updates to training and knowledge materials.
• Handled performance‑related escalations and provided targeted coaching support where required.
• Maintained detailed training records, attendance tracking, and performance reports for leadership review.

Training Excellence Award during Q2 FY 25-26