Summary
Overview
Work History
Education
Skills
IT Skills
Accomplishments
Certification
Timeline
Generic

Chetan Chadha

Delhi

Summary

Results-driven Supply Chain and Operations professional with a PG Diploma in Operations Management, an Advanced Diploma in SCM, and a B.Tech in Mechanical Engineering. Skilled in order management, procurement, logistics, and data analytics (Excel, Tableau, Power BI), with proven expertise in process improvement, vendor coordination, and delivering end-to-end supply chain efficiency.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Business Analyst

Genpact India Pvt Ltd
01.2024 - Current
  • A business analyst specializing in supply chain management (SCM).
  • Expertise in order management, billing, PO creation, and inventory control.
  • Analyzing and refining order fulfillment processes.
  • Ensuring precise billing and streamlining PO workflows.
  • Proficient in data analysis to identify trends and provide operational recommendations.
  • Strong communication and collaboration skills.
  • Finance and client-facing responsibilities include invoicing, revenue management, liquidated damages calculation, and credit note creation.
  • Efficient handling of tasks contributes to organizational financial health and client satisfaction.

Senior Executive Operations Customer Success

Mogli Labs (India) Pvt Ltd
09.2021 - 01.2024
  • Managed goods movement and ensured smooth supply chain operations.
  • Built strong supplier relationships and processed orders efficiently.
  • Tracked shipments, ensured on-time delivery, and managed pickups.
  • Created delivery plans based on KPIs to improve satisfaction.
  • Monitored operations to align with targets and forecasts.
  • Addressed customer queries and coordinated order status.
  • Optimized logistics and recommended transportation modes.
  • Managed inventory and led demand-supply alignment meetings.
  • Planned and monitored shipments to meet customer demands.

Data Analyst & Sales Coordinator

Mituj Marketing Pvt Ltd
01.2021 - 08.2021

Analyzed operational metrics, developed MIS systems and KPI scorecards, generated performance reports, and provided actionable insights to support decision-making, and improve efficiency.

Operations

Zast logisolution Pvt Ltd.
07.2020 - 12.2020

Supported supply chain operations by analyzing data, monitoring shipments, optimizing transportation, and ensuring timely deliveries, with customer satisfaction.

Design Engineer

Prime Tools and Equipment Pvt Ltd
04.2019 - 09.2019

Developed product models and drawings using design software, created blueprints and engineering plans, and supervised the manufacturing process.

Education

MBA - Supply Chain Management

Manipal University Jaipur
Jaipur
11-2025

Operation Management -

Indira Gandhi National Open University
New Delhi, IN-DL
01.2023

Mechanical Engineering - Mechanical Engineering

MERI College Of Engineering And Technology
Sampla, Haryana
01.2015

Skills

  • Inventory and order management
  • Logistics and transportation management
  • Customer MIS, global supply chain
  • Data analytics, vendor management, and demand management
  • Invoicing and revenue recognition

IT Skills

  • MS Office, Advanced Excel
  • SolidWorks, 2-D Drafting, 3-D Modelling
  • ERP systems and control systems
  • SQL, business intelligence, Tableau, Power BI

Accomplishments

  • Supply Chain Super Star, Moglix India Pvt Ltd, Awarded for outstanding performance in supply chain management.
  • Pratishtha Award, Moglix India Pvt Ltd, Recognized for exemplary contribution and excellence in operations.

Certification

  • Professional Certification Program in Business Analytics and Consulting
  • Demand planning in R Studio and create demand forecast
  • Strategic planning and execution
  • Data visualization and dashboards with Excel and Cognos from Coursera
  • Inventory analytics with Excel from Coursera
  • Advanced Diploma: Supply Chain Management, National Skill Development Corporation (NSDC)
  • Advanced Diploma: Designing Iris Hightech Private Limited

Timeline

Business Analyst

Genpact India Pvt Ltd
01.2024 - Current

Senior Executive Operations Customer Success

Mogli Labs (India) Pvt Ltd
09.2021 - 01.2024

Data Analyst & Sales Coordinator

Mituj Marketing Pvt Ltd
01.2021 - 08.2021

Operations

Zast logisolution Pvt Ltd.
07.2020 - 12.2020

Design Engineer

Prime Tools and Equipment Pvt Ltd
04.2019 - 09.2019

MBA - Supply Chain Management

Manipal University Jaipur

Operation Management -

Indira Gandhi National Open University

Mechanical Engineering - Mechanical Engineering

MERI College Of Engineering And Technology
Chetan Chadha