Summary
Overview
Work History
Education
Skills
Websites
Interests
Timeline
Generic

SANSKAR WATTAL

Process Developer

Summary

Detail-oriented and proactive Process Developer with a background in reviewing and managing large volumes of user-generated content across digital platforms. Skilled in enforcing community guidelines, identifying policy violations, and ensuring a safe, positive online environment. Adept at utilizing moderation tools, making quick decisions, and collaborating with cross-functional teams. Strong communicator with excellent judgment, time management, and problem-solving skills. Dedicated to upholding platform integrity and compliance.

Overview

6
6
years of professional experience
3
3
Languages

Work History

Process Developer

Genpact India Pvt. Ltd.
11.2023 - Current
  • Review and monitor user-generated content (text, images, videos) on platforms to ensure compliance with community guidelines and company policies.
  • Collaborate with the content team to update moderation guidelines based on evolving platform policies and emerging trends.
  • Provide feedback and insights to improve moderation processes and tools.
  • Identify and remove inappropriate, offensive, or harmful conten t including spam, hate speech, violence, nudity, or misinformation.
  • Trained new employees on established processes, ensuring consistent performance across the team.

Process Associate

Genpact India Pvt. Ltd.
09.2022 - 11.2023
  • Suggested improvements to content to enhance quality and accuracy.
  • Edited and revised wide array of content for accuracy, clarity and consistency.
  • Managed multiple tasks simultaneously, ensuring timely completion of all assignments.
  • Collaborated with team members for enhanced process efficiency and productivity.

Supervisor

Hamleys, Reliance Retail
12.2020 - 09.2021
  • Acting Head of Operations at the store, Coached sales associates in product specifications, sales incentives and selling techniques.
  • Managed day-to-day staffing and handled scheduling for all store employees.
  • Uncovers and resolves strategic and tactical issues impacting sales and business operations.
  • Surpassed growth targets and revenue projections by coordinating and planning sales.

Operations Trainee

Hamleys, Reliance Retail
07.2019 - 11.2020
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Kept orderly and accurate accounting records by monitoring sales documentation.
  • Designed and created spreadsheets to track sales staff and store productivity.
  • Greeted customers and helped with product questions.

Education

Bachelor of Science - Hotel Management

Institute of Hotel Management
Mumbai, India
04.2001 -

Skills

  • Able to judge context and intent accurately
  • Detail-oriented in spotting policy violations
  • Efficiently handle large content volumes
  • Adaptable to changing guidelines
  • Strong organizational and time-management skills
  • Ability to work independently and as part of a team
  • Detail-focused with strong observational skills
  • Good at maintaining confidentiality

Interests

Learning about the Stock Market

Travelling

Playing team sports

Reading Non-Fiction work

Timeline

Process Developer

Genpact India Pvt. Ltd.
11.2023 - Current

Process Associate

Genpact India Pvt. Ltd.
09.2022 - 11.2023

Supervisor

Hamleys, Reliance Retail
12.2020 - 09.2021

Operations Trainee

Hamleys, Reliance Retail
07.2019 - 11.2020

Bachelor of Science - Hotel Management

Institute of Hotel Management
04.2001 -

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SANSKAR WATTALProcess Developer