Chetan Pahwa

• Handling home loans, from fresh sourcing to disbursement.
• Closely associated with branch banking for generating leads.
• Maintaining relationships with customers and exploring for referrals and cross-sell.
• Assessing the financials of the client to explore the eligibility, either through the normal income method or surrogates.

• Planned and implemented growth strategies.
• Revitalized business development strategies to expand operations and improve the bottom line.
• Trained and mentored a team of 10 staff members focused on type operations.
• Built successful retail teams by instilling a culture of collaboration and developing daily plans centered on common group goals.
• Trained and oriented associates to maximize team performance.
• Kept a close eye on department employees and customers to assess theft risks and maintain loss prevention goals.
• Promoted business development by building and maintaining relationships with new clients.

• Responsible to generate business of home loan and LAP through team of Sales managers
• 2nd line manager, reporting 2 sales managers having team of 7 RO's each.
• Focus on non income cases mostly to generate desired yield of 11.70% for branch.
• Target for branch is 2.17 cr against which maintaining 1Cr average Mom Basis against last year average of 40 lacs
• With prime focus on sales, Handling all other responsibility of branch like petty cash, cash register authorization etc.

Responsible for generating business of Home loans in Ambala and Yamunanagar location through mapped branches of Axis Bank Ltd. There is budget of 8 people in assigned territory and branches are mapped to these team members, Generating leads through these branches. KRA is generate home loans business with predefined parameters of yield, PF and Insurance.

• Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
• Improved sales processes to streamline customer acquisition and on boarding strategies.
• Developed home loans business in Ambala and Yamunanagar, With limited manpower doing month on month 2 Cr.

Sourcing mortgage business through Team of DST in Ambala & Yamunanagar Market. Short duration with company is due to funding crunch crises of NBFC's

• Profile was to generate business of mortgages(Home Loan & LAP) through team.
• Area Assigned is Ambala, and some part of Kurukshetra and some part of Kaithal.
• Business generation through Branches of ICICI Bank and DSA in this area is responsibility of mine.
• Total 5 people were reporting to me, Who were mapped in different spoke locations to branches.
• Had generated business of Rs. 42 Cr in financial year 2017-18, got 5 rating in same years.
• Got qualified five times for domestic trips through insurance penetration achievements.
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Core area was to manage broking business through mapped Panchkula branch, I was getting lead reference from branch staff and then I am converting same into demat account which will later on lead to brokerage business.

This company is established by HDFC Bank for Dealing with their correspondence telecommunications etc. I was dealing with all kinds of banking operation here. I was getting call from Credit card client, He would be having query or complaint. I will resolve same and then will be cross-selling him other products like CASA, Insurance and Loans.

It was to deal with backend operations of Vodafone.