Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Timeline
Generic
Chetan  Sirohi

Chetan Sirohi

Greater Noida

Summary

Results-driven Senior Facility Manager with extensive expertise in property management, vendor relations, and operational excellence. Proven ability to enhance service delivery, optimize costs, and elevate client satisfaction in luxury residential and high-end commercial properties. Adept at leading teams, implementing strategic improvements, and maintaining world-class facility standards while ensuring compliance and sustainability. Results-driven Facility Manager with expertise in property management, vendor relations, and compliance audits. Proven track record in enhancing resident experiences and optimizing operational efficiency in luxury environments.

Overview

21
21
years of professional experience

Work History

Senior Facility Manager

Gulshan Dynasty
Sector-144, Noida
02.2024 - Current

Oversaw Facility operations across 5.8 acres with 204 luxury condominiums priced from 9 crore to 20 crore. Managed 55,000 square foot clubhouse featuring fully operational restaurant. Lead a team of more than 200 staff. Delivered 65 percent of apartments with high-end specifications to discerning clients.
Achieved 50 percent oManaged daily operations for a 5.8-acre luxury condominium complex (204 units valued between ₹9–20 crores), ensuring premium service delivery.

  • Directed a team of 200+ staff, optimizing performance across housekeeping, security, and guest services.
  • Spearheaded the successful handover of 65% of apartments with bespoke high-end specifications, meeting the expectations of discerning clients.
  • Achieved 50% occupancy through strategic community engagement initiatives, fostering a vibrant residential environment.
  • Led a 55,000 sq. ft. clubhouse with a fully operational restaurant, setting standards for luxury amenities and guest experiences.
  • Negotiated cost-effective vendor contracts for housekeeping, security, and maintenance, improving service quality while controlling expenses.
  • Established operational policies and guidelines to maintain a seamless, high-end living experience for residents.

Facility Manager

Gulshan Bellina
Sector-16B, Greater Noida (West)
11.2020 - 01.2023
  • Managed a premium residential complex spanning 7 acres with 13 towers (1,167 units of 2-3 BHK apartments), overseeing housekeeping, security, horticulture, vendor management, and manpower deployment.
  • Key Achievements & Responsibilities:
  • Operational Excellence: Established and enforced operational guidelines to enhance efficiency, particularly at Club Bellina, improving service delivery and resident satisfaction.
  • Complaint Resolution: Implemented a structured complaint management system, reducing resolution time and streamlining facility operations.
  • Project Handover: Successfully coordinated the handover of 1,050 apartments to residents, ensuring seamless transitions and adherence to quality standards.
  • Event & Banquet Management: Organized team-building activities for staff and managed banquet hall bookings, optimizing space utilization and revenue generation.
  • Regulatory Compliance: Liaised with the Greater Noida Authority to ensure full compliance, earning formal recognition (via X/Twitter) for maintaining high regulatory standards.
  • Horticulture & Landscaping: Spearheaded landscaping projects, enhancing aesthetic appeal through strategic development and maintenance of green spaces.

Club Manager

Gulshan Vivante
Sector, 137, Noida
01.2019 - 10.2020

Drove customer engagement and operational excellence in club, banquet, and wellness facilities, ensuring compliance and community well-being. Key Contributions:
  • Club Operations & Engagement: Enhanced resident satisfaction by implementing interactive strategies, fostering a vibrant community atmosphere.
  • Event Management: Organized and executed high-quality events, including banquet services for groups of 150+ attendees, ensuring seamless guest experiences.
  • Senior Wellness Initiatives: Curated specialized health camps and wellness programs for senior citizens, promoting holistic well-being within the community.
  • Swimming Pool Oversight: Supervised outdoor pool operations, maintaining full compliance with regulatory NOCs and safety standards.
  • Pandemic Response: Led a COVID-19 health camp, providing critical support to residents and assisting the Noida Authority in pandemic management efforts.

Finance & Administration

Indian Navy
India
04.2004 - 06.2018
  • Completed 15 years of service in the Indian Navy with extensive experience in finance and administration.

Education

Bachelor of Arts -

Indian Navy
New Delhi
04-2012

Skills

Operations & Maintenance

  • Property & Infrastructure Management (Residential, Commercial, Club Facilities)
  • Vendor & Contract Management Manpower Deployment Budget Control
  • Preventive & Corrective Maintenance Compliance Audits

Safety & Compliance

  • Regulatory Standards ( NOCs, Greater Noida Authority)
  • Security Protocols Disaster and pandemic response (COVID-19 initiatives)
  • Swimming Pool Safety Fire & Hazard Management

Resident & Customer Engagement

  • Complaint Resolution Systems Community Wellness Programs
  • Banquet & Event Coordination (150 Guests) Club Operations
  • Health camps

Technical & Soft Skills

  • Stakeholder Liaison (Government Authorities, Vendors, Residents)
  • Horticulture & Landscaping Oversight
  • Team Leadership Cross-functional Collaboration

Affiliations

I enjoy Playing sports like Lawn tennis, Badminton & Football. I find that this helps me clear my mind and recharge, which in turn enables me to approach challenges at work with a fresh perspective. I believe that having a balance between my professional and personal life is essential to maintaining my productivity and overall well-being.

Accomplishments

Best Swatchta Society in Group Housing Category by Greater Noida 2022-23

Timeline

Senior Facility Manager

Gulshan Dynasty
02.2024 - Current

Facility Manager

Gulshan Bellina
11.2020 - 01.2023

Club Manager

Gulshan Vivante
01.2019 - 10.2020

Finance & Administration

Indian Navy
04.2004 - 06.2018

Bachelor of Arts -

Indian Navy
Chetan Sirohi