Chetan Vinod Gadekar
Pune
Summary
Seeking challenging a carrier with progressive organization that give to update my knowledge and skill with latest trends.
Ability to troubleshoot the real time production problems. Possess excellent oral and written communication skills and pleasing interpersonal skills Strong negotiating, counseling, and problem solving skills. Able to work well as a team and on own initiative. Responsible for assigned targets. (monthly, quarterly and annually). Responsible for maintaining a complete debt collection portfolio, and for working with clients to resolve complicated debt issues. Making outbound collection calls to debtors. Knowledge of proper and ethical debt collection techniques.
Overview
9
9
years of professional experience
5
5
years of post-secondary education
Work History
Collections Manager
Tata Capital housing finance Ltd
pune
07.2024 - Current
- Handle home loan/ LAP/CCOD accounts of bucket X , bucket 1, Bucket 2 , Pre NPA accounts.
- Locations :- Pune , Solapur district , Goa state.
- Manage collections team to ensure timely account follow-ups and resolution.
- Developed strategies for improving customer communication and payment processes.
- Analyzed collection reports to identify trends and areas for improvement.
- Negotiated payment plans with customers in arrears or at risk of defaulting on payments.
- Created reports for management on past due accounts and delinquency rates.
- Contacted customers in person at personal and business locations to collect payments directly.
- Handle and upload legal cases for the collection follow up of every month (Sec138, Sec 25C, LRN,Dunning etc.)
- Pasting section 13(2) notice on NPA accounts.
Assistant – Manager
Bajaj Housing Finance Ltd
pune
11.2021 - 07.2024
- Working on X team
- Managed collections team to ensure timely account follow-ups and resolution.
- Developed strategies for improving customer communication and payment processes.
- Taking follow ups and collects these accounts on daily basis.
Field Executive
Teamlease Pvt Ltd
pune
06.2020 - 11.2021
De-active Recovery Executive
Airtel Kaykom Services
05.2018 - 03.2020
Leasing Executive
Chowgule Industries Pvt. Ltd.
Pune
11.2016 - 03.2018
Education
B. Com. -
Pune University
pune 06.2011 - 02.2015
H.S.C. -
Maharashtra State Board of Education
pune 06.2009 - 02.2011
S.S.C. -
Maharashtra State Board of Education
Skills
- Collection strategies
- Customer negotiation
- Team leadership
- Time management
Awards
- In Tata Capital housing finance:- Super star of the month for the month of January 25 and July 2025.
Personal Information
- Date of Birth: 14/03/1994
- Gender: Male
- Nationality: Indian
- Marital Status: Single
Languages
- Marathi
- Hindi
- English
Hobbies and Interests
- Playing
- Traveling
- Exercise
Disclaimer
I hereby declare that the information given herewith is correct to my knowledge and I will responsible for any discrepancy.
Timeline
Collections Manager
Tata Capital housing finance Ltd
07.2024 - Current
Assistant – Manager
Bajaj Housing Finance Ltd
11.2021 - 07.2024
Field Executive
Teamlease Pvt Ltd
06.2020 - 11.2021
De-active Recovery Executive
Airtel Kaykom Services
05.2018 - 03.2020
Leasing Executive
Chowgule Industries Pvt. Ltd.
11.2016 - 03.2018
B. Com. -
Pune University
06.2011 - 02.2015
H.S.C. -
Maharashtra State Board of Education
06.2009 - 02.2011
S.S.C. -
Maharashtra State Board of Education