DAVENDER SINGH
SRI KARANPUR
Summary
Proven Collections Manager with expertise in data analysis, customer relationship management, and collections strategy development, achieving measurable improvements in collection efficiency. Skilled professional successful at managing a high volume of collections calls in fast-paced, demanding environments. Excellent conflict resolution and interpersonal skills. Driven to maximize returns and exceed monthly quotas.
Overview
11
11
years of professional experience
Work History
Collections Manager
VASTU FINSERVE LTD
SRI GANGANAGAR
08.2025 - Current
- Managed daily collections from various clients and accounts.
- Developed strategies to improve collection processes and customer engagement.
- Collaborated with cross-functional teams to resolve outstanding payment issues.
- Handling team leaders and their respective teams.
collection Manager
HDFC BANK LTD.
SRI KARANPUR
10.2022 - 08.2025
- Supervised team performance and provided training on collections best practices.
- AGRI MULTI BUCKET HANDLING
- AREA MANAGAER FPR( DAILY TRAIL REVIEW , MONTHLY ALLOCATION MAPPING ETC.)
Assistant Manager
DCB BANK LTD.
SRI GANGANAGAR
09.2018 - 10.2022
- Managed customer accounts to resolve outstanding payments and disputes.
- Maintained detailed records of collection efforts and customer responses for reporting.
Senior Executive Officer
TATA BSS PVT. LTD.
SRI GANGANAGAR
03.2016 - 09.2018
- Handling agri multi bucket portfolio behalf of the HDFC Bank ltd. as collection agent.
collection agent
SK BHOOTNA & CO. LTD
SRI GANGANAGAR
08.2015 - 02.2016
- COLLECTION OF FULLERTON CREDIT LTD KOTAK MAHINDRA BANK.
- RECOVERY MULTIBUCKET
Education
Bachelor of Arts - ARTS
MSGSU UNIVERSITY BIKANER
SRI KARANPUR05-2012
High School Diploma -
AJMER BOARD
SRI KARANPUR06-2009
Skills
- Collection strategies
- Customer tracking systems
- Customer relationship management
- Collections management
- Data analysis
- Team collaboration
- Excel management
- Team leadership
- MS outlook
Timeline
Collections Manager
VASTU FINSERVE LTD
08.2025 - Current
collection Manager
HDFC BANK LTD.
10.2022 - 08.2025
Assistant Manager
DCB BANK LTD.
09.2018 - 10.2022
Senior Executive Officer
TATA BSS PVT. LTD.
03.2016 - 09.2018
collection agent
SK BHOOTNA & CO. LTD
08.2015 - 02.2016
Bachelor of Arts - ARTS
MSGSU UNIVERSITY BIKANER
High School Diploma -
AJMER BOARD