Chetankumar Jadhav
General Manager
Surat,Gujrat
Summary
High- Energy professional with 16 years background in Cinema, QSR and Hotel Industry. Dedicated and passionate about excellent customer service and exceeding organizational goals, proven ability to increase profit through strategic planning, effective project management and process Re-engineering, Skilled in budget development and implementation. Adept at drastically reducing turnover rates and building motivated service and management teams. Highly skilled in recruiting and performance management.
Overview
17
17
years of professional experience
5
5
years of post-secondary education
Work History
Cinema General Manager
Rajhans Cine World Pvt Ltd
01.2025 - Current
- Responsible for overseeing a Megaplex featuring 10 screens, spanning an impressive 1.46 lac sqft.
- Strategic operations management
- Team leadership and development
- Customer experience enhancement
- Revenue growth and optimization
UNIT HEAD
CINEPOLIS INDIA PRIVATE LTD
Nagpur
04.2021 - 01.2025
- Current role is of a General Manager of a multiplex with 6 screens.
- Responsible for Overall Operations and Heading Multiple departments IT & Projection, Maintenance, Human resources, Box Office, Training, F&B, Finance & Admin management, Sales & programming.
- Responsible for Market Share and Pricing Strategy.
- Responsible for PnL for all channels of Topline and Controlling Expenses to maximise Bottomline.
- Got Award of "BEST MULTIPLEX" in the NORTH 3 Region in 2023.
- Got Award of Most Profitable Cinema "Profit Champ Award".
GENERAL MANAGER OPERATIONS
OYO HOTELS AND HOMES PVT LTD
Nagpur
08.2019 - 12.2020
- Identified and finalized new properties and for maintaining relationship with all stakeholders to run these properties profitably.
- Managed end-to-end business development of the assigned area, including planning & building short-term and long-term supply.
- Cross-functional approach through coordination with multiple teams in inter and intra geographies.
- Successfully created a balance in inventory growth and demand to ensure optimization.
- Proposed potential business deals by contacting potential partners, discovering and exploring opportunities.
- Effectively ensured quality is maintained in food is served in cloud kitchens operating in the city, auditing & feedback monitoring.
- Significantly drove OTA in store feedback and online feedback.
- Took ownership of vendor payout, property upkeep, tech support, quality, packaging materials, kitchen hygiene & kitchen uptime.
- Handled P&L of cluster & gave positive results as cluster. On boarding vendor in terms of utility, F&B, laundry, HK & travel partner.
AREA OPERATIONS MANAGER
LENEXIS FOODWORKS PVT LTD
Pune & New Mumbai
04.2018 - 08.2019
- Leaded company on Pune Front, Hand Multiple Restaurants, Formulate fruitful business development strategies, set standards and objectives for different stores and leading restaurant managers team towards effective collaboration attainment of goals.
- Got "Best Area Manager" of Q3 FY2018.
GUEST DELIGHT MANAGER
JUBILANT FOODWORKS PVT LTD
Pune, Raipur, Korba, Jabalpur, Bhopal, Nagpur
05.2012 - 04.2018
- Joined Organization on May 2012 as Associate Manager and received 3 promotions. Associate Manager – Assistant Manager- Senior Assistant Manager- Restaurant Manager.Direct efficient and accurate preparation and sale of product to maximise Guest Satisfaction, Motivate, Coach, Direct team members and managers, Assume full responsibility for the Restaurant PnL figures, LMS and other marketing strategies.
TEAM MEMBER
PIZZA HUT
Nagpur
09.2008 - 04.2012
- Pizza Hut servers take care of the needs of the customer in the dining area of the restaurant. Servers make sure that each customer at every table in the restaurant enjoys a fun, friendly, and relaxing dining experience. Servers greet and seat customers, take food orders, and take care of any special needs of the customer. As expected, Pizza Hut server positions require exceptional communication skills and a good relationship with the public.
Education
Bachelor of Science - Hotel Management & Catering Operation| Score : 62%
INTERNATIONAL INSTITUTE OF HOTEL MANAGEMENT
Pune 06.2009 - 05.2012
HSSC - CBSE Science (Phy, Maths, Che) | Score : 64%
JAWAHAR NAVODAYA VIDYALAYA
Nagpur 05.2007 - 03.2008
SSC - CBSE | Score : 77%
JAWAHAR NAVODAYA VIDYALAYA
Nagpur 06.2005 - 03.2006
Skills
People Manager
Excellent Knowledge of P&L
Cost Optimizations
Marketing Strategies
Excellent in Excel working
Film programming
VOLUNTEER EXPERIENCE OR LEADERSHIP
THE PRIDE GROUPS OF HOTELS, NAGPUR • 12WEEKS DEC,2010- MARCH, 2011
• Extensive Training in all the department. Special Focus on Food and Beverage Service.
Timeline
Cinema General Manager
Rajhans Cine World Pvt Ltd
01.2025 - Current
UNIT HEAD
CINEPOLIS INDIA PRIVATE LTD
04.2021 - 01.2025
GENERAL MANAGER OPERATIONS
OYO HOTELS AND HOMES PVT LTD
08.2019 - 12.2020
AREA OPERATIONS MANAGER
LENEXIS FOODWORKS PVT LTD
04.2018 - 08.2019
GUEST DELIGHT MANAGER
JUBILANT FOODWORKS PVT LTD
05.2012 - 04.2018
Bachelor of Science - Hotel Management & Catering Operation| Score : 62%
INTERNATIONAL INSTITUTE OF HOTEL MANAGEMENT
06.2009 - 05.2012
TEAM MEMBER
PIZZA HUT
09.2008 - 04.2012
HSSC - CBSE Science (Phy, Maths, Che) | Score : 64%
JAWAHAR NAVODAYA VIDYALAYA
05.2007 - 03.2008
SSC - CBSE | Score : 77%
JAWAHAR NAVODAYA VIDYALAYA
06.2005 - 03.2006
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