Chhaya Bali
Sr Travel Consultant Sales
Chandigarh
Summary
Total 6 years of progressive experience completing multiple tasks simultaneously and following through to achieve project goals.Sales-oriented Travel expert with excellent administrative skills and experience working for well-known agencies. Skilled on AMADEUS, Familiar with Saber and other Software. Proven expertise in customer service and in resolving conflicts. Provide exceptional service and quality obtained from years of hands-on experience in corporate travel industry. Hardworking and passionate.
Overview
6
6
years of professional experience
Work History
Sr Travel Consultant
Winning Move Infotech (EPF TRAVELS)
01.2023 - Current
- Booked reservations for US customers for travel, hotels, rental cars and special events such as tours and excursions.
- Supervised payments via credit and debit cards and handled sensitive information with professionalism and discreteness.
- Provided customers with best deals and well-researched travel options, successfully negotiating rates while improving customer satisfaction ratings.
- Conducted research and prepared meticulous travel itineraries complete with pricing, accommodation, airfare, transfer and tour information.
- Communicated with clients to confirm itineraries, methods of transportation and travel regulations.
Senior Reservation Executive
I2A Technologies Mohali
08.2022 - 01.2023
- Maximized revenue by turning simple inquiries into reservations.
- Documented all customer and booking information in amadeus.
- Generated new sales leads to achieve and exceed monthly sales goals.
Senior Sales Executive
LBF Travel Pvt Ltd
03.2021 - 08.2022
- Built relationships with customers and community to promote long term business growth.
- Maintained operational proficiency in coordinating both international and domestic travel accommodations for customers, arranging for airfare as well as hotel and rental car reservations.
- Tracked unused customer tickets to exchange toward future trips and personal expenses.
Sales Executive ( EX INDIA and Domestic )
Make My Trip
02.2018 - 12.2020
- Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
- Analyzed past sales data and team performance to develop realistic sales goals.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Monitored and adjusted pricing based on market trends and customer feedback to meet expectations and increase sales.
Education
Bachelor of Science - Biotechnology
RKMV College
Shimla 04.2001 -
Skills
Complex Problem-Solving
undefinedHobbies
Playing Badminton
Video Making and Editing
Timeline
Sr Travel Consultant
Winning Move Infotech (EPF TRAVELS)
01.2023 - Current
Senior Reservation Executive
I2A Technologies Mohali
08.2022 - 01.2023
Senior Sales Executive
LBF Travel Pvt Ltd
03.2021 - 08.2022
Sales Executive ( EX INDIA and Domestic )
Make My Trip
02.2018 - 12.2020
Bachelor of Science - Biotechnology
RKMV College
04.2001 -
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