Summary
Overview
Work History
Education
Skills
Timeline
Generic

Namita

Summary


Diligent Sr Travel Consultant with substantial experience in planning and coordinating travel itineraries for diverse clients. Adept at managing complex travel arrangements and resolving issues to ensure client satisfaction. Reliable problem solver with excellent communication and organizational skills.

Overview

9
9
years of professional experience

Work History

Sr Travel Consultant

Travel 6E
06.2024 - 05.2025
  • Designed personalized travel itineraries as per customer needs and contributing good business.
  • Facilitated seamless travel experiences by providing round the clock support to clients.
  • Deployed expert knowledge of GDS system to enhance booking efficiency and accuracy.

Travel Consultant

Riverum Tech Private Ltd
01.2022 - 11.2023
  • Worked closely with majorly US based clients to understand unique needs and meet specific travel desires.
  • Organized trips for individual, family and business travelers for the project - Priceline.
  • Exceeded customer service satisfaction standards by understanding and anticipating clients’ expectations.
  • Worked on the leads and incoming calls and met the desired targets.

Tech Support Advisor

Teleperformance | Apple
05.2020 - 12.2021
  • Identified the cause of problems and presenting their solutions in a comprehensive and detailed manner.
  • Support customers with basic technical support over calls.
  • Devised solutions to operations issues related ios devices, working closely via phone and email.

Travel Consultant

Netzens Softech
05.2016 - 04.2020
  • Supported clients based in US and Canada via phone, chats and email.
  • Plan and organize travels by booking air tickets and maintained accurate record of bookings, payments and transactions.
  • Well versed with computer reservations systems and GDS Amadeus and Sabre.
  • Handled amendments, cancellations and complaints.
  • Maintained operational proficiency and achieved defined targets.

Education

Bachelor of Arts -

MCM DAV College for Women

Skills

  • Comprehensive travel planning
  • GDS system proficiency
  • Analytical problem-solving
  • Client engagement strategies

Timeline

Sr Travel Consultant

Travel 6E
06.2024 - 05.2025

Travel Consultant

Riverum Tech Private Ltd
01.2022 - 11.2023

Tech Support Advisor

Teleperformance | Apple
05.2020 - 12.2021

Travel Consultant

Netzens Softech
05.2016 - 04.2020

Bachelor of Arts -

MCM DAV College for Women
Namita