CHIDANAND J. PRADHAN
Navi Mumbai
Summary
Seasoned Cybersecurity Consultant known for productivity and efficiency in task completion. Bring specialized skills in threat intelligence analysis, incident response management, and network security architecture. Excel in communication, problem-solving, and adaptability, ensuring robust cybersecurity solutions tailored to organizational needs. Armed with PMP, S+, Six Sigma, SCRUM and various technical certification who possesses demonstrated capability in conceptualizing & Executing project and technical task.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Consultant
General Mills India Private Limited
Mumbai
09.2020 - Current
- Identifies and leads deployment of new security awareness campaign
- Coordinates with L&D and vendors to roll out appropriate cyber security trainings ensuring completion tracking
- Initiates phishing simulation campaigns every month to improve employee vigilance
- Provides reporting and insights on all the awareness campaigns run from cyber security
- Works closely with compliance team to track any changes to cyber security policy & standards
- Responsible for the corrective action process as part of the Insider Threat program
- Work with various stakeholders like HR, Employee Relations and legal counsel to assess, categorize and initiate response on insider incidents and/or policy violations
- Maintain and update the incident life cycle and provide reporting for leadership as needed
- Analyze data from phishing simulations and insider incidents to assign remedial training for the identified employees
- Leadership skills in terms of setting agenda and create an environment for learning and sharing of cyber security awareness
- Experience in developing and delivering security awareness program
- Assist in designing, Implementing and Monitoring the information security policies and data privacy policies and associated processes across functions and business units
Senior Technical Specialist
General Mills India Private Limited
Mumbai
11.2015 - 08.2020
- Responsible for providing technical consultant to all Analyst across General Mills
- Responsible for providing hosting solution for all brand application on Prem, Cloud, Vendor managed
- Providing technical consultancy and Support for more than 200 External sites
- Responsible for all New website release
- Content, Certificate and Database management
- Providing support on Network, DNS architecture and configuration
- Maintain an up time of 99% for all application
- Serves as a technical resource for implementing, developing and updating system administration procedures
- Work closely with other IT resource personnel, including business analysts, project analysts, and server operations personnel, to ensure that product quality goals and objectives are met
- Performs senior-level responsibilities for the design, configuration, and troubleshooting of software applications
- This includes monitoring performance and managing security configurations for server application platforms in all environments
- Designs and develops the architecture, layout, and functionality of a location website
- This includes maintaining, monitoring, and preparing reports on the performance of these websites
- Provides integrated customer support measures to ensure customer satisfaction and business results in a complex IT project environment
- Handling F5 Operation, Cloud Application such as WP Engine, Azure, GCP
- Experience in coordinating with different vendors and building a relationship with them to give optimum result
Support Engineer/Senior Support Engineer
General Mills India Private Limited
Mumbai
01.2012 - 11.2015
- Monitoring Network Nodes, Links, Router, switches, network connectivity, bandwidth & latency for Global General Mills network
- Perform Level 1 troubleshooting for Network issues
- Preform replacement of Faulty devices like Hard disk, Router, switch replacement
- Responsible for managing the escalation matrix for network outage
- Responsible for performing backups and tape library
- Experience in working on tools like SiteScope, Aperture, Remedy, Site seer, Vykon, HP Open view, Tidal
- Responsible for maintaining high standards of documentation and reporting matrix
- As a senior support engineer was responsible for entire 24
- 7 support handling escalation, change management meeting, incident response team etc
System Engineer - Data Center Operations
Lauren Information Technology Private Limited
Mumbai
05.2010 - 01.2012
- Company Overview: client “J P Morgan Chase”
- Backup and Restore of Production Servers, Business Servers, Mail Servers and File Servers
- Analyzing logs and troubleshooting error as per day-to-day operation using VERITAS netback up
- Monitoring Networks, Servers, systems & Performing backups
- Manage onsite-offsite Tape Management using Vertices software on daily basis
- Generating the scratch list, move list and tape management as per company standards
- Managing the BAU with tool like ECMS, EURC, Peregrine, TAMS & Prime Application
- Reviewing & Approving ECMS [Enterprise change management system] for different activities carried out in Data centre
- Client “J P Morgan Chase”
FMS Engineer
CMS Info Systems Private Limited
Mumbai
09.2008 - 05.2010
- Company Overview: client “Reliance Communication”
- Responsibility for the administrating of the audio bridge
- Reliance first Audio conferencing tool (ACS)
- Generating and Analyzing System Logs and identifying potential issues related to network, bridge, Server
- Troubleshooting all networking problems to ensure minimum downtime & maximum availability of network
- Designed templates, Data sheet and Business case for presale Team
- Identifying prospective clients, mapping their requirements, and designing of proposals & conducting techno-commercial presentations for new business development and providing technical support to sales team
- Responsible for preparing various MIS Reports
- Client “Reliance Communication”
Education
PGDBA - E-Commerce
Mumbai University
B. Tech - Electronics & Communication
RVD University
Diploma - Electronics & Communication
MSBTE
MumbaiSkills
- Cyber Security
- Insider threat
- Training and Awareness
- Product Management
- Project Management and Monitoring
- Scrum Master
- Reporting and Compliance
- Process Optimization
- Vendor Management
- Issue Resolution
- Cloud Management
- Security Analysis
- Incident and Change Management
- Technical Troubleshooting
Certification
- Certified Scrum Master, CSM – 1104598
- Project Management Professional Certified, PMP - 2896706
- Microsoft Azure System Associate, 10559328
- Product Management Certificate from Insaid Technologies
- Certified Lean Six Sigma Green and Yellow Belt
- SUN Certified System Administrator – I for Solaris 10, Reg – S55SYD5214
- Microsoft Certified Systems Administrator, MCSA. ID 5796576
- Juniper Networks Certified Internet Associate (Enterprise Routing Track)
Hobbies and Interests
- Anchoring
- Voice Over
- Standup Comedy
- Mimicry
- Humorous Speaker
- Storyteller
Languages
- English
- Hindi
- Marathi
- Odiya
- Elementary knowledge of Japanese
Personal Information
Date of Birth: 06/16/85
Otherrecognition
- Active Member of Toastmasters Community.
- Distinguished Toastmasters awarded by Toastmasters International.
- Best Humorous Speaker award by Kharghar Toastmasters Community.
- Past President Kharghar Toastmasters Club.
Timeline
Consultant
General Mills India Private Limited
09.2020 - Current
Senior Technical Specialist
General Mills India Private Limited
11.2015 - 08.2020
Support Engineer/Senior Support Engineer
General Mills India Private Limited
01.2012 - 11.2015
System Engineer - Data Center Operations
Lauren Information Technology Private Limited
05.2010 - 01.2012
FMS Engineer
CMS Info Systems Private Limited
09.2008 - 05.2010
- Certified Scrum Master, CSM – 1104598
- Project Management Professional Certified, PMP - 2896706
- Microsoft Azure System Associate, 10559328
- Product Management Certificate from Insaid Technologies
- Certified Lean Six Sigma Green and Yellow Belt
- SUN Certified System Administrator – I for Solaris 10, Reg – S55SYD5214
- Microsoft Certified Systems Administrator, MCSA. ID 5796576
- Juniper Networks Certified Internet Associate (Enterprise Routing Track)
PGDBA - E-Commerce
Mumbai University
B. Tech - Electronics & Communication
RVD University
Diploma - Electronics & Communication
MSBTE
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