Hi, I’m
Chinmay Behera
Senior Technical Writer
Summary
Technical by mind and a writer by heart, I am seeking a challenging and strategic position with a progressive organization where I can leverage my skills in Technical Writing, Consulting, and Project Management.
Overview
12
years of professional experience
Work History
Harvey Nash (Client: Intel Corporation)
Senior Technical Writer
12.2022 - Current
Job overview
- Documented API end points and created User Guide for Project Amber.
- Followed company policies and editorial guidelines to craft thorough, well-written content.
- Communicated with customer representatives for feedback and distribution.
- Proved successful working within tight deadlines and a fast-paced environment.
Rubrik
Senior Technical Writer
08.2021 - 05.2022
Job overview
- Managed Rubrik Polaris user guide
- Created Rubrik Mosaic user guide from scratch.
Rapyuta-robotics pvt. ltd
Senior Technical Writer
08.2020 - 08.2021
Job overview
- Designed, planned, and created developer guides, API guides, and release notes for the rapyuta.io platform
- Helped new joiners to get familiarized with the rapyuta.io platform in our team
- Handled customer queries and helped them get onboarded to the rapyuta.io platform
- Assisted in executing release activities
- Tested and documented internal API end-points
- Achievements/Tasks
- Achievements/Tasks
- Page 2 of 3
- WORK EXPERIENCE (10+ YEARS
Nutanix India
Technical Writer
08.2018 - 08.2020
Job overview
- Designed, planned, and created hardware and software compatibility lists and field installation guides for Nutanix-supported hardware devices
- Revamped Nutanix Calm administrator guide to enhance the customer experience
- Planned and executed all document deliveries for Nutanix Calm ensuring a high-quality standard and on-time delivery
- Tested and documented Nutanix Calm API end-points
- Reviewed technical documents of peer technical writers and provided feedback aligned with the Nutanix style guide
- Interviewed candidates for my team
- Mentored and conducted trainings for new joiners about Nutanix products, DITA, and Nutanix standards of writing
- Handled test cases and implemented the Adobe Experience Manager CMS for my team
- Created a chat bot with Dialogflow and RASA framework as a POC.
HCL Technologies, Avaya
Lead Technical Writer
07.2017 - 08.2018
Job overview
- Handled a global team of technical writers
- Led Avaya end-point portfolio documentation across multiple releases
- (Avaya's end-points portfolio comprises various
- VoIP phones)
- Implemented new initiatives to improve documentation processes for my team
- Interviewed candidates for my team
- Mentored junior technical writers
- Created an AR application for Avaya end-points as a POC.
nera India
Senior Technical Writer
07.2016 - 06.2017
Job overview
- Created and modified Infinera Digital Network Administrator user guide
- Designed and created CLI guides for Infinera Cloud Express devices
- Assisted peers to document and review Infinera Fault Management guides
- Created and modified Infinera Hardware guides for XTC-4 and XTC-10 devices
- Worked on release notes for various Infinera products.
Innovatia India Pvt. Ltd, Cisco
Intermediate Technical Writer
06.2015 - 05.2016
Job overview
- Designed, planned, and created installation guide, CLI guide, and release note for Cisco ME 1200 switch
- Created and reviewed documents for new and enhanced features of the Cisco IOS-XR platform
- Fixed documentation bugs and customer issues
- Conducted internal training to enhance knowledge about Cisco products, different writing tools, computer networks, and internet protocols.
Tecnotree Convergence Pvt. Ltd
Technical Writer
12.2013 - 04.2015
Job overview
- Created and modified installation and user guides for Tecnotree telecom software
- Interacted with internal teams and SMEs to understand their requirements
- Conducted internal training to enhance knowledge about the company’s products, different writing tools, and DMS (Document Management System).
Alten-India Pvt. Ltd
Technical Author
03.2011 - 12.2013
Job overview
- Created and modified different maintenance manuals for Airbus A320/330 aircrafts
- Interacted with internal teams and customers to understand their requirements.
Education
Techtotal, UAE (BBSR, Council of Higher
Secondary Education
10+2 from Science
University Overview
Certificate in Technical Writing, Soft pvt. ltd.
Certified technical writer from Techtotal Soft pvt. ltd. Completed Aircraft Maintenance Engineering
Indian Institute of Technology, MadrasMadras
Bachelor of Science from Data Science And Application
01.2023 - Current
Skills
Technical Writing and Editing Project Management Mentorship and Innovation DITA & XML Authoring toolundefined
Accomplishments
- Awarded as the outstanding performer from Nutanix (2020)
- Won hackathon project for an AR application from
- Avaya (2017)
- Awarded as the best speaker on a tech
- Talk from
- Avaya (2017)
- Awarded as the best performer from HCL (2017).
Additional Information
- Achievements/Tasks Achievements/Tasks Achievements/Tasks Achievements/Tasks Z
Timeline
Indian Institute of Technology, Madras
Bachelor of Science from Data Science And Application
01.2023 - Current
Senior Technical Writer
Harvey Nash (Client: Intel Corporation)
12.2022 - Current
Senior Technical Writer
Rubrik
08.2021 - 05.2022
Senior Technical Writer
Rapyuta-robotics pvt. ltd
08.2020 - 08.2021
Technical Writer
Nutanix India
08.2018 - 08.2020
Lead Technical Writer
HCL Technologies, Avaya
07.2017 - 08.2018
Senior Technical Writer
nera India
07.2016 - 06.2017
Intermediate Technical Writer
Innovatia India Pvt. Ltd, Cisco
06.2015 - 05.2016
Technical Writer
Tecnotree Convergence Pvt. Ltd
12.2013 - 04.2015
Technical Author
Alten-India Pvt. Ltd
03.2011 - 12.2013
Techtotal, UAE (BBSR, Council of Higher Secondary Education
10+2 from Science
01.2010
01.2006
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