CHIRAG GULATI
LUDHIANA
Summary
Dynamic banking professional with a proven track record at UNION BANK OF INDIA, excelling in branch operations and customer relationship management. Expert in regulatory compliance and cash handling, I successfully enhanced operational efficiency and resolved customer issues promptly, driving sales growth and ensuring adherence to banking standards.
Overview
16
16
years of professional experience
Work History
Deputy Branch Manager
UNION BANK OF INDIA
LUDHIANA
03.2012 - Current
- Developed relationships with customers to increase sales of bank services.
- Identified opportunities for improving efficiency in branch operations.
- Resolved customer complaints in a timely manner.
- Performed daily reconciliation of cash deposits and withdrawals from branch teller operations.
- Processed general ledger tickets for expenses and fee income.
- Opened new checking, savings and lines of credit for customer accounts.
- Managed daily branch operations, ensuring compliance with banking policies and federal regulations.
Accountant
SANGEETA STEELS
LUDHIANA
08.2010 - 02.2012
- Maintained up-to-date knowledge of Generally Accepted Accounting Principles guidelines.
- Created journal entries accurately and timely for month end close processes.
- Performed general ledger reconciliations on a timely basis.
- Monitored cash flows and prepared weekly cash projections.
Customer Service Representative
RELIANCE
LUDHIANA
08.2009 - 07.2010
- Assisted customers with product selection, promotions, pricing inquiries.
Education
Bachelor of Commerce -
PUNJAB UNIVERSITY
LUDHIANA05-2010
Skills
- Branch operations
- Customer relationship management
- Regulatory compliance
- Cash handling
Timeline
Deputy Branch Manager
UNION BANK OF INDIA
03.2012 - Current
Accountant
SANGEETA STEELS
08.2010 - 02.2012
Customer Service Representative
RELIANCE
08.2009 - 07.2010
Bachelor of Commerce -
PUNJAB UNIVERSITY
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