Chirag Sharma
Pratapgarh
Summary
Banking and financial services professional with 22 months of experience in branch operations, teller services, cash handling, customer service, and financial product sales. Experienced in handling daily banking transactions, maintaining operational accuracy, assisting customers, and cross-selling financial products such as Fixed Deposits, SIPs, insurance, and other banking solutions. Possess strong communication, problem-solving, and customer relationship management skills. Seeking to leverage my experience and skills to contribute to a growth-oriented banking or financial services organization.
Overview
1
1
Certification
4
4
years of post-secondary education
2
2
years of professional experience
Work History
Assistant Manager
HDFC BANK
Pratapgarh
02.2026 - Current
- Handled daily banking transactions, including cash deposits, withdrawals, and fund transfers.
- Managed cash operations, cash balancing, and end-of-day reconciliation.
- Assisted customers with banking services and resolved account-related queries to enhance customer experience.
- Verified customer documents to ensure compliance with KYC norms and banking procedures, safeguarding branch integrity.
- Maintained transaction records and adhered to internal banking controls and operational guidelines to ensure regulatory compliance.
- Supported branch operations while ensuring accuracy, efficiency, and customer satisfaction.
Branch Operations Manager
MAHINDRA FINANCE
Pratapgarh
12.2024 - 01.2026
- Managed daily branch operations, cash handling, and financial transaction processing.
- Verified loan documents and supported KYC compliance checks during disbursement processing.
- Coordinated with sales and collections teams on branch-level customer accounts.
- Verified customer documents and maintained records in accordance with company policies.
- Coordinated with team members to ensure efficient branch operations and timely resolution of customer queries.
Education
Bachelor of Science - Mathematics
RAJASTHAN UNIVERSITY
Jaipur 06.2019 - 07.2023
Skills
- Banking & Financial Operations
- Documentation & Data Verification
- KYC Compliance
- Transaction Processing
- Operational Risk Management
- Adaptability and flexibility
Certification
- Advanced Excel Course, E-learn markets, 09/01/23
- Certified Market Professional (NCMP) - Level 1, NSE Academy, 08/01/23
- Certification in Online Research, Trading & Advisory (CRTA), 08/01/23
- Mutual Fund Distributor, NISM, 07/01/23
Timeline
Assistant Manager
HDFC BANK
02.2026 - Current
Branch Operations Manager
MAHINDRA FINANCE
12.2024 - 01.2026
Bachelor of Science - Mathematics
RAJASTHAN UNIVERSITY
06.2019 - 07.2023