CHITRA CHOUHAN
Jaipur,RJ
Summary
Dynamic sales professional with a proven track record at HDFC Life, excelling in relationship building and sales strategy development. Achieved consistent sales targets while training new associates and enhancing team performance. Skilled in action planning and delivering impactful sales presentations, ensuring customer satisfaction and loyalty.
Overview
11
11
years of professional experience
Work History
Assistant Sales Manager
HDFC Life
02.2024 - Current
- Developed strong client relationships for repeat business and increased referrals.
- Achieved sales targets consistently by driving daily sales activities and managing the sales pipeline effectively.
- Assisted sales team with completing customer transactions and managing issues.
- Trained new associates in successful sales and performance strategies.
Customer Service Manager
ICICI BANK LTD
06.2015 - 02.2019
- Managed complex customer issues effectively, navigating multiple internal resources to identify and implement the best possible solutions.
- Developed strong relationships with key clients, ensuring their needs were met consistently and promptly.
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
Education
CERTIFICATION IN INSURANCE -
IRDAI CERTIFICATION
JAIPUR 04.2001 -
B.COM ( HONS) ABST - ACCOUNTING AND BUSINESS STATISTICS
ST.WILFRED'S P.G COLLEGE , MANSAROVAR
JAIPUR 04.2001 -
M.COM (ABST) - ACCOUNTING AND BUSINESS STATISTICS
UNIVERSITY OF RAJASTHAN
JAIPUR 04.2001 -
NSE'S CERTIFICATION IN FINANCIAL MARKETS - NCFM DEPOSITORY MODULE
NSDL
JAIPUR 04.2001 -
NISM SERIES-V-A, MUTUAL FUND DISTRIBUTORS -
NISM CERTIFIED
JAIPUR 04.2001 -
Skills
Team building and development
Sales strategy development
Action planning
Relationship building and management
Sales presentations
Affiliations
QUALIFIED FOR NATIONAL & INTERNATIONAL CONTESTS IN ICICI BANK AS WELL AS IN HDFC LIFE.
PROMOTED FROM PRIVILEDGE BANKER TO ASSISTANT BRANCH MANAGER IN ICICI BANK IN 2017.
PROMOTED FROM FINANCIAL PLANNING MANAGER TO ASSISTANT SALES MANAGER IN HDFCLIFE IN 2026.
Timeline
Assistant Sales Manager
HDFC Life
02.2024 - Current
Customer Service Manager
ICICI BANK LTD
06.2015 - 02.2019
CERTIFICATION IN INSURANCE -
IRDAI CERTIFICATION
04.2001 -
B.COM ( HONS) ABST - ACCOUNTING AND BUSINESS STATISTICS
ST.WILFRED'S P.G COLLEGE , MANSAROVAR
04.2001 -
M.COM (ABST) - ACCOUNTING AND BUSINESS STATISTICS
UNIVERSITY OF RAJASTHAN
04.2001 -
NSE'S CERTIFICATION IN FINANCIAL MARKETS - NCFM DEPOSITORY MODULE
NSDL
04.2001 -
NISM SERIES-V-A, MUTUAL FUND DISTRIBUTORS -
NISM CERTIFIED
04.2001 -