Summary
Overview
Work History
Education
Awards
Timeline
Generic

Chitra D

Chennai

Summary

Organized Team Leader builds positive rapport, inspire trust and guide teams toward achievement of organizational goals. Strong facilitator adept at working cross-departmentally with co-management and top-level leadership. Excellent trainer and mentor.

Overview

14
14
years of professional experience

Work History

Senior Team lead

INFOSYS BPM Ltd
3 2019 - Current
  • Conducted training and mentored team members to promote productivity and commitment to friendly service
  • Developed high-performing team members through targeted training programs and one-on-one coaching
  • Enhanced team performance by implementing effective communication strategies and regular feedback sessions
  • Demonstrated knowledge of company mission and goals and mentored employees in reaching objectives aligned with company core values
  • Communicated KPIs outlined in annual plan to inform employees of expectations and deliverables

Team Leader

IBM India Pvt Ltd
08.2015 - 12.2017
  • Worked with team to identify areas of improvement and devised solutions based on findings

Senior Process associate

Accenture Services Pvt Ltd
07.2012 - 07.2015

Finance Professional (Data Management)

BT e-Serv (India) Pvt. LTD. (Gurgaon)
07.2011 - 11.2011

FP&A BPO (Financial Planning & Analysis)

Accenture Services Private Ltd - Chennai
11.2010 - 07.2011

Education

SSLC (10”) -

Jai Gopal Garodia Govt. Girls Higher secondary School

HSC - undefined

New Prince matriculation Higher Secondary School.

B.Com - undefined

SDNB Vaishnav college for women Chennai

M.F.M - undefined

SDNB Vaishnav college for women Chennai

Awards

Intend to build my career within a work place of creative environment, with committed and dedicated people, which will help me explore myself and realize my potential work as a key player in a challenging environment.

Timeline

Team Leader

IBM India Pvt Ltd
08.2015 - 12.2017

Senior Process associate

Accenture Services Pvt Ltd
07.2012 - 07.2015

Finance Professional (Data Management)

BT e-Serv (India) Pvt. LTD. (Gurgaon)
07.2011 - 11.2011

FP&A BPO (Financial Planning & Analysis)

Accenture Services Private Ltd - Chennai
11.2010 - 07.2011

Senior Team lead

INFOSYS BPM Ltd
3 2019 - Current

SSLC (10”) -

Jai Gopal Garodia Govt. Girls Higher secondary School

HSC - undefined

New Prince matriculation Higher Secondary School.

B.Com - undefined

SDNB Vaishnav college for women Chennai

M.F.M - undefined

SDNB Vaishnav college for women Chennai
Chitra D