Chitra D
Chennai
Summary
Organized Team Leader builds positive rapport, inspire trust and guide teams toward achievement of organizational goals. Strong facilitator adept at working cross-departmentally with co-management and top-level leadership. Excellent trainer and mentor.
Overview
14
14
years of professional experience
Work History
Senior Team lead
INFOSYS BPM Ltd
3 2019 - Current
- Conducted training and mentored team members to promote productivity and commitment to friendly service
- Developed high-performing team members through targeted training programs and one-on-one coaching
- Enhanced team performance by implementing effective communication strategies and regular feedback sessions
- Demonstrated knowledge of company mission and goals and mentored employees in reaching objectives aligned with company core values
- Communicated KPIs outlined in annual plan to inform employees of expectations and deliverables
Team Leader
IBM India Pvt Ltd
08.2015 - 12.2017
- Worked with team to identify areas of improvement and devised solutions based on findings
Senior Process associate
Accenture Services Pvt Ltd
07.2012 - 07.2015
Finance Professional (Data Management)
BT e-Serv (India) Pvt. LTD. (Gurgaon)
07.2011 - 11.2011
FP&A BPO (Financial Planning & Analysis)
Accenture Services Private Ltd - Chennai
11.2010 - 07.2011
Education
SSLC (10”) -
Jai Gopal Garodia Govt. Girls Higher secondary School
HSC - undefined
New Prince matriculation Higher Secondary School.
B.Com - undefined
SDNB Vaishnav college for women Chennai
M.F.M - undefined
SDNB Vaishnav college for women Chennai
Awards
Intend to build my career within a work place of creative environment, with committed and dedicated people, which will help me explore myself and realize my potential work as a key player in a challenging environment.
Timeline
Team Leader
IBM India Pvt Ltd
08.2015 - 12.2017
Senior Process associate
Accenture Services Pvt Ltd
07.2012 - 07.2015
Finance Professional (Data Management)
BT e-Serv (India) Pvt. LTD. (Gurgaon)
07.2011 - 11.2011
FP&A BPO (Financial Planning & Analysis)
Accenture Services Private Ltd - Chennai
11.2010 - 07.2011
Senior Team lead
INFOSYS BPM Ltd
3 2019 - Current
SSLC (10”) -
Jai Gopal Garodia Govt. Girls Higher secondary School
HSC - undefined
New Prince matriculation Higher Secondary School.
B.Com - undefined
SDNB Vaishnav college for women Chennai
M.F.M - undefined
SDNB Vaishnav college for women Chennai
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