Christina Malbari
Summary
Results-oriented International Recruitment Manager with expertise in student recruitment, admissions, and business development. Developed agent networks and built strategic partnerships with universities across the UK, Europe, Canada, and South Asia. Skilled in recruitment strategy, stakeholder engagement, and education marketing, contributing to sustainable growth and successful representation at global education events.
Overview
23
23
years of professional experience
Work History
Business Head
Aspire Business school Spain
04.2026 - Current
- Led business development and market expansion across South Asia for Aspire Business School's international programs.
- Strengthened institution's brand presence through proactive relationship management with stakeholders and industry partners, enhancing visibility in competitive market.
- Managed recruitment pipelines and monitored admissions performance, identifying trends to inform strategies for enhancing conversion rates.
- Negotiated and managed commercial agreements with recruitment partners and education consultants.
- Ensured compliance with institutional admission policies and international recruitment standards, supporting integrity of recruitment process.
Regional Recruitment Manager - Acadia University
M Square Media
09.2024 - 03.2026
- Develop and implement regional recruitment strategies to meet enrollment targets.
- Analyze market trends and adjust strategies to optimize recruitment efforts.
- Built and maintained relationships with key stakeholders, including agents, counselors, and high school or college representatives to support recruitment initiatives.
- Conduct research to understand the competitive landscape within the region.
- Identify new market opportunities and emerging trends that may affect student recruitment.
- Collaborate on region-specific marketing materials and digital content to promote Acadia's programs effectively.
- Developed strategic plans enhancing organizational effectiveness through relationship building.
Regional Recruitment Manager -TSI University
M Square Media
01.2023 - 08.2024
- Identified target markets and established recruitment goals to align with institutional objectives.
- Developed targeted marketing materials and campaigns to effectively reach and engage international students.
- Analyzed recruitment data and trends to assess and enhance effectiveness of recruitment strategies.
- Relationship Management : Establish and maintain relationships with overseas educational institutions, agents, and partners.
- Student Engagement and Support : Provide information and guidance to prospective international students regarding programs, admissions requirements, and application process.
Regional Recruitment Manager - Solent University.
M Square Media
07.2019 - 12.2022
- Managed admissions process for prospective students, ensuring compliance with policies and optimizing operational efficiency.
- Collaborated with academic and student support services to implement initiatives that improved student retention and success rates.
- Attended monthly sessions with college representatives to discuss and streamline admission processes. : Attend sessions with college representatives on a monthly basis. Collaborate with representatives to enhance understanding and communication regarding admission processes.
Account Relationship Officer
NSEG SCIENCE CITY AHMEDABAD
01.2015 - 07.2018
- Cultivated client relationships through regular communication and proactive support of client needs.
- Developed client retention strategies by analyzing feedback and enhancing service offerings.
- Coordinated educational programs and events for diverse audiences at science city.
- Managed visitor inquiries and provided assistance to enhance guest experience.
- Developed informative materials to promote exhibits and initiatives at the facility.
Senior Customer Service Manager
Ladbrokes (London)
08.2013 - 12.2014
- Led strategic initiatives to enhance service delivery and streamline processes.
- Implemented targeted feedback initiatives to elevate customer satisfaction levels.
- Developed customer service strategies to enhance overall client satisfaction.
- Led training sessions for staff on best customer interaction practices.
- Managed a team to ensure smooth daily operations in customer service.
Event Manager
SFM Securities (London)
04.2011 - 06.2013
- Coordinated diverse events to create engaging experiences for attendees
- Assessed project risks to ensure successful event execution
- Coordinated logistics for corporate events, ensuring seamless execution and guest satisfaction.
- Developed event timelines and budgets, aligning resources with client expectations.
- Managed vendor relationships, negotiating contracts for catering, audio-visual, and decor services.
Manager
Sai service Centre (Videocon)
06.2008 - 10.2009
- Led team initiatives to enhance collaboration and productivity
- Developed comprehensive plans to guide organizational direction
- Implemented training programs to improve employee skills
Customer Care Executive
Reliance Telecommunication
08.2003 - 08.2005
- Engaged customers to clarify inquiries and provide tailored solutions
- Resolved customer issues through clear communication and proactive follow-up
- Provided exceptional customer support through various communication channels.
- Resolved customer inquiries and issues efficiently and courteously.
- Maintained accurate records of customer interactions and transactions.
Education
Bachelor of Commerce (B.Com) -
Sardar patel university
Anand06-2008
Advance Diploma in Business Management -
Lyceum College
London04-2014
Skills
- Business development
- Market expansion
- Enrollment management
- Regulatory compliance
- Data analysis
- Client relationship management
- Relationship building
- Effective communication
Personal Information
Languages
Gujarati
English
Hindi
Timeline
Business Head
Aspire Business school Spain
04.2026 - Current
Regional Recruitment Manager - Acadia University
M Square Media
09.2024 - 03.2026
Regional Recruitment Manager -TSI University
M Square Media
01.2023 - 08.2024
Regional Recruitment Manager - Solent University.
M Square Media
07.2019 - 12.2022
Account Relationship Officer
NSEG SCIENCE CITY AHMEDABAD
01.2015 - 07.2018
Senior Customer Service Manager
Ladbrokes (London)
08.2013 - 12.2014
Event Manager
SFM Securities (London)
04.2011 - 06.2013
Manager
Sai service Centre (Videocon)
06.2008 - 10.2009
Customer Care Executive
Reliance Telecommunication
08.2003 - 08.2005
Bachelor of Commerce (B.Com) -
Sardar patel university
Advance Diploma in Business Management -
Lyceum College