Hi, I’m
Chythrashree H S
Doddaballapura
Summary
Dedicated professional with a strong track record of driving operational excellence and customer satisfaction. As a Store Incharge at Multitek, I implemented an inventory management system, reducing stock discrepancies by 20% and elevating overall efficiency by 15%. At Eco Green Solution System Pvt Ltd, I managed front desk activities, resulting in a 20% reduction in call waiting time and achieved a 98% accuracy rate in data entry. My proactive approach as a Customer Support Executive at Bangalore Electricity Supply Company led to a 30% increase in positive customer feedback and a 25% reduction in average call handling time. Proficient in MS Office, Excel, data entry, and time management.
Overview
13
years of professional experience
2010
years of post-secondary education
3
Languages
Work History
Bangalore Electricity Supply Company (BESCOM)
Customer Support Executive
Job overview
- Enhanced customer satisfaction by resolving an average of 50 customer queries per day, ensuring timely and efficient solutions.
- Implemented a new feedback system, resulting in a 30% increase in positive customer feedback and a 20% decrease in complaints.
- Streamlined the customer support process, reducing average call handling time by 25% through the introduction of effective time management techniques.
Sri Vasisht Food and Beverages Pvt Ltd
Sales Executive Cums Store Incharge
01.2025 - Current
Job overview
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
- Delivered exceptional customer service, resulting in a high percentage of repeat business and client referrals.
- Demonstrated expert product knowledge during client interactions, addressing questions/concerns confidently and offering solutions tailored specifically for them.
Royal Nandhana
Accounts Assistant
06.2023 - 08.2024
Job overview
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
- Supported the accounting team with month-end closing procedures, ensuring timely completion and accurate reporting.
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
- Maintained clean and organized files by keeping accounts payable records up-to-date.
- Performed administrative and clerical duties such as word processing, data entry, faxing and copying.
Eco Green Solution System Pvt Ltd
Receptionist Cum Data Entry Operator
01.2013 - 01.2015
Job overview
- Managed front desk activities and ensured efficient handling of all incoming calls, resulting in a 20% reduction in call waiting time.
- Maintained and updated company records and data, achieving an accuracy rate of 98% in data entry.
- Organized and scheduled appointments for senior management, optimizing their daily calendars and improving overall productivity.
Education
VTU
B.Tech/B.E. from Computers
Karnataka
XIIth from English
University Overview
GPA: 74%
Karnataka
Xth from Kannada
University Overview
GPA: 83%
Skills
ms office
excel
data entry
accounting
english typing
Extra-Curricular Activities
Volunteer Work Sports Government and Leadership Academic Arts Community Work Work Study Programs Cultural and Language
Personal Information
Date of Birth: 04/04/91
Spouse
Harish Kumar j n
Timeline
Sales Executive Cums Store Incharge
Sri Vasisht Food and Beverages Pvt Ltd
01.2025 - Current
Accounts Assistant
Royal Nandhana
06.2023 - 08.2024
Receptionist Cum Data Entry Operator
Eco Green Solution System Pvt Ltd
01.2013 - 01.2015
Customer Support Executive
Bangalore Electricity Supply Company (BESCOM)
VTU
B.Tech/B.E. from Computers
04.2013
Karnataka
Xth from Kannada
04.2007
Karnataka
XIIth from English
04.2009