VIKRAM RAJU BAHOT
NASHIK
Summary
To work in development environment where I can achieve the Common objective, build up a healthy relationship with my colleagues and apply all my skill within the organization for mutual growth. Goal-oriented Customer Support Executive skilled at building trust and rapport to maintain customer loyalty. Track record of high customer retention rates thanks to excellent communication and problem-solving skills. Thriving in both self-motivated and collaborative team settings.
Overview
14
14
years of professional experience
Work History
Customer Support Executive
Q Connect
Mumbai
01.2024 - Current
- Provided detailed information about products and services.
- Participated in regular meetings with other departments.
- Resolved customer issues in a timely manner.
- Answered customer inquiries via email and chat.
- Collaborated with colleagues to resolve complex customer queries.
- Developed solutions to address customer complaints.
- Assisted customers with product selection based on their individual needs and preferences.
- Contributed ideas for process improvements within the team.
- Promoted additional products or services to meet customers' needs.
- Provided support during peak periods of activity.
Clerk
Rajashri Chatrapati Shahu Maharaj Manmad Nagar Parishad Karmchari Sah. Sanstha Manmad
Manmad
10.2020 - 12.2023
- Organized physical files on an ongoing basis to ensure efficient retrieval times.
- Maintained inventory levels of office supplies and equipment as needed.
- Created memos, letters, emails, reports, presentations as requested by management.
- Collaborated with team members to complete tasks efficiently and meet deadlines.
- Verified accuracy of all paperwork prior to submission for processing.
- Organized and maintained filing systems for confidential documents.
- Scheduled meetings and coordinated materials to be distributed to attendees.
Executive
Vodafone Mini Store
Nashik
03.2010 - 03.2020
- Organized promotional activities such as in-store displays, special offers and discount schemes.
- Analyzed financial data related to sales targets, gross profit margins and operating costs.
- Conducted regular staff meetings to discuss operational issues and identify areas of improvement.
- Provided leadership, coaching and training to team members in order to improve their performance.
- Coordinated with the marketing team to execute promotional campaigns and events.
- Managed daily store operations, ensuring efficient workflow and customer satisfaction.
- Supervised and monitored performance of employees.
- Coordinated staff schedules, vacations, and absences to ensure adequate coverage at all times.
Education
B.COM. -
J.D.C. Bytco college of Nashik road., Pune
04.2009
H.S.C. -
Mahatma Gandhi VidyaMandir Manmad, Nashik
02.2005
S.S.C. -
Chattre New English School Manmad, Nashik
03.2002
Skills
- MS-CIT
- TALLY 90
- MS OFFICE
Additional Information
Working with RAJASHRI CHATRAPATI SHAHU MAHARAJ MANMAD NAGAR PARISHAD KARMCHARI SAH. SANSTHA MANMAD AS CLERK., Worked with VODAFONE MINI STORE AS EXECUTIVE for 5 years., Worked with HINDUSTAN UNILEVER LTD NASIK as a Sale Executive for 1 year 6 months.
Personal Information
- Father's Name: Raju Dharampal Bahot
- Date of Birth: 01/03/86
- Gender: Male
- Marital Status: Married
Languages
- English
- Hindi
- Marathi
Disclaimer
I hereby declare that the above written particulars are best of my knowledge & belief.
Timeline
Customer Support Executive
Q Connect
01.2024 - Current
Clerk
Rajashri Chatrapati Shahu Maharaj Manmad Nagar Parishad Karmchari Sah. Sanstha Manmad
10.2020 - 12.2023
Executive
Vodafone Mini Store
03.2010 - 03.2020
B.COM. -
J.D.C. Bytco college of Nashik road., Pune
H.S.C. -
Mahatma Gandhi VidyaMandir Manmad, Nashik
S.S.C. -
Chattre New English School Manmad, Nashik
Similar Profiles
Siddhi ManeSiddhi Mane
Back Office Executive at Q CONNECTBack Office Executive at Q CONNECT
MANUKONDA SAI SANDEEP NAIDUMANUKONDA SAI SANDEEP NAIDU
Customer Care Representative at Q ConnectCustomer Care Representative at Q Connect
Mithu JanaMithu Jana
Team Leader at Q CONNECTTeam Leader at Q CONNECT
RAJU VISHWAKARMARAJU VISHWAKARMA
Lead Proposal Engineer at EMERSON EXPORT ENGG CENTRELead Proposal Engineer at EMERSON EXPORT ENGG CENTRE
Abhishek PamechaAbhishek Pamecha
Supply Chain Manager at Robert Bosch AGSupply Chain Manager at Robert Bosch AG