Summary
Overview
Work History
Education
Skills
Additional Information
Personal Information
Languages
Disclaimer
Timeline
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VIKRAM RAJU BAHOT

NASHIK

Summary

To work in development environment where I can achieve the Common objective, build up a healthy relationship with my colleagues and apply all my skill within the organization for mutual growth. Goal-oriented Customer Support Executive skilled at building trust and rapport to maintain customer loyalty. Track record of high customer retention rates thanks to excellent communication and problem-solving skills. Thriving in both self-motivated and collaborative team settings.

Overview

14
14
years of professional experience

Work History

Customer Support Executive

Q Connect
Mumbai
01.2024 - Current
  • Provided detailed information about products and services.
  • Participated in regular meetings with other departments.
  • Resolved customer issues in a timely manner.
  • Answered customer inquiries via email and chat.
  • Collaborated with colleagues to resolve complex customer queries.
  • Developed solutions to address customer complaints.
  • Assisted customers with product selection based on their individual needs and preferences.
  • Contributed ideas for process improvements within the team.
  • Promoted additional products or services to meet customers' needs.
  • Provided support during peak periods of activity.

Clerk

Rajashri Chatrapati Shahu Maharaj Manmad Nagar Parishad Karmchari Sah. Sanstha Manmad
Manmad
10.2020 - 12.2023
  • Organized physical files on an ongoing basis to ensure efficient retrieval times.
  • Maintained inventory levels of office supplies and equipment as needed.
  • Created memos, letters, emails, reports, presentations as requested by management.
  • Collaborated with team members to complete tasks efficiently and meet deadlines.
  • Verified accuracy of all paperwork prior to submission for processing.
  • Organized and maintained filing systems for confidential documents.
  • Scheduled meetings and coordinated materials to be distributed to attendees.

Executive

Vodafone Mini Store
Nashik
03.2010 - 03.2020
  • Organized promotional activities such as in-store displays, special offers and discount schemes.
  • Analyzed financial data related to sales targets, gross profit margins and operating costs.
  • Conducted regular staff meetings to discuss operational issues and identify areas of improvement.
  • Provided leadership, coaching and training to team members in order to improve their performance.
  • Coordinated with the marketing team to execute promotional campaigns and events.
  • Managed daily store operations, ensuring efficient workflow and customer satisfaction.
  • Supervised and monitored performance of employees.
  • Coordinated staff schedules, vacations, and absences to ensure adequate coverage at all times.

Education

B.COM. -

J.D.C. Bytco college of Nashik road., Pune
04.2009

H.S.C. -

Mahatma Gandhi VidyaMandir Manmad, Nashik
02.2005

S.S.C. -

Chattre New English School Manmad, Nashik
03.2002

Skills

  • MS-CIT
  • TALLY 90
  • MS OFFICE

Additional Information

Working with RAJASHRI CHATRAPATI SHAHU MAHARAJ MANMAD NAGAR PARISHAD KARMCHARI SAH. SANSTHA MANMAD AS CLERK., Worked with VODAFONE MINI STORE AS EXECUTIVE for 5 years., Worked with HINDUSTAN UNILEVER LTD NASIK as a Sale Executive for 1 year 6 months.

Personal Information

  • Father's Name: Raju Dharampal Bahot
  • Date of Birth: 01/03/86
  • Gender: Male
  • Marital Status: Married

Languages

  • English
  • Hindi
  • Marathi

Disclaimer

I hereby declare that the above written particulars are best of my knowledge & belief.

Timeline

Customer Support Executive

Q Connect
01.2024 - Current

Clerk

Rajashri Chatrapati Shahu Maharaj Manmad Nagar Parishad Karmchari Sah. Sanstha Manmad
10.2020 - 12.2023

Executive

Vodafone Mini Store
03.2010 - 03.2020

B.COM. -

J.D.C. Bytco college of Nashik road., Pune

H.S.C. -

Mahatma Gandhi VidyaMandir Manmad, Nashik

S.S.C. -

Chattre New English School Manmad, Nashik

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VIKRAM RAJU BAHOT