Channelize Volvo CE Strategic initiatives across Dealerships to unleash their Capacity/Capability by supporting Sales Competence – Improve Sales men competence leading to Higher Busines Growth Conduct Product trainings for Sales Team Mapping of all Sales Engineers across dealerships into Volvo CE Learning Center To Strengthen Operations all SE to be categorized into product sepcific areas Map present competencies & collect and collate entire dealer data and maintain quarterly Liaise constantly with all dealers sales team and Trainers for identification of the training needs and mapping them Ensure LC completion of assigned courses for all Sames men Map and finalize the containers for SCL - 0, 1, 2 & 3 levels & modify as required Liaise with and work closely with Head Productivity Services and Product Support Managers Hold Review Meetings with Market Area Sales Leaders Quarterly reviews on course completion status for all SE in the dealers Formulate and prepare TNI and collate results Prepare the calendar to conduct courses as per the TNI – With support from Sales Product Managers Map Volvo Sales team competence & plan competence development for the team High-energy Trainer familiar with establishing clear training plans and putting together useful support materials to promote advancements in student learning. Well-versed in operating under tight schedules and with little supervision. Contributes 20 years of experience in training, teaching and mentoring professionals in technical & Sales environments.
Hi, I’m
C J Vijay Simhan
Bangalore
Summary
Overview
34
years of professional experience
Work History
Volvo Construction EquipmentBangalore
Competence Development & Product Trainer - Sales
11.2004 - Current
Job overview
- Channelize Volvo CE Strategic initiatives across Dealerships to unleash their Capacity/Capability by supporting Sales Competence – Improve Sales men competence leading to Higher Busines Growth
- Conduct Product trainings for Sales Team
- Mapping of all Sales Engineers across dealerships into Volvo CE Learning Center
- To Strengthen Operations all SE to be categorized into product sepcific areas
- Map present competencies & collect and collate entire dealer data and maintain quarterly
- Liaise constantly with all dealers sales team and Trainers for identification of the training needs and mapping them
- Ensure LC completion of assigned courses for all Sames men
- Map and finalize the containers for SCL - 0, 1, 2 & 3 levels & modify as required
- Liaise with and work closely with Head Productivity Services and Product Support Managers
- Hold Review Meetings with Market Area Sales Leaders
- Quarterly reviews on course completion status for all SE in the dealers
- Formulate and prepare TNI and collate results
- Prepare the calendar to conduct courses as per the TNI – With support from Sales Product Managers
- Map Volvo Sales team competence & plan competence development for the team.
- Facilitated interactive workshops with teams to encourage collaboration and problem solving.
- Collaborated with subject matter experts to ensure accuracy of training materials and curriculum design.
- Generated reports summarizing training activities, achievements, challenges.
- Assisted with the development of online course content using various multimedia tools.
- Planned and coordinated product certification programs for internal staff members.
- Monitored progress of trainees through assessments such as quizzes or tests.
- Conducted needs assessments to identify gaps in product knowledge among team members.
- Identified areas where additional training is needed based on feedback from customers or employees.
Ingersoll Rand IndiaBangalore
Training Manager
12.2004 - 05.2007
Job overview
- Organized and coordinated training sessions for new employees.
- Monitored progress of trainees through feedback from managers and supervisors.
- Coordinated with managers to identify skill or knowledge gaps and implement training needs.
- Identified areas of improvement in existing training methods and procedures.
- Roleplayed various scenarios with teams to build confidence in handling situations.
- Analyzed training needs to develop new programs or modify and improve existing.
- Mentored team members to succeed and advance within department and company.
- Collaborated with subject matter experts, vendors and third-party training providers to support learning and development strategy.
- Designed training schedules for new and existing employees.
- Produced reports and maintained training documents to support training activities.
- Evaluated effectiveness of training by using feedback surveys, focus groups and other relative means.
- Conducted assessments to determine skill gaps of existing personnel.
- Developed training materials, including manuals, guides and handouts.
- Liaised with other departments to formulate training requirements, data capture and manage metrics and reporting.
Ingersoll Rand IndiaBangalore
Senior Service Engineer
08.2000 - 11.2004
Job overview
- Diagnosed, tested and repaired complex technical problems on customer machine systems.
- Includes Pavers, Compactors, and also Infrastructure Development Sector - Mining machinery & Air Compressors
- Responded promptly to customer inquiries regarding product usage or technical issues.
- Worked closely with other departments to ensure timely resolution of customer issues.
- Researched solutions to address customer requests that are outside of normal operations.
- Coordinated with vendors for obtaining spare parts or replacement components.
- Participated in projects related to the deployment of new technologies or services.
- Conducted training sessions for customers on new hardware and software products.
- Communicated effectively with customers via phone, email and chat support channels.
- Assessed equipment function and developed repair plans during visits to customer locations.
- Provided technical guidance to junior engineers in resolving escalated issues.
- Ensured compliance with company policies, standards and best practices.
- Provided recommendations on improvements or modifications needed for existing systems.
- Developed detailed documentation for all service activities performed.
- Identified root cause of system malfunctions and implemented corrective action to prevent recurrence.
AFCONS IndiaBhubaneswar
Senior Engineer Mechanical & Workshop
01.1994 - 08.2000
Job overview
- Wrote technical reports documenting project progress and specifications.
- handling a team of @50 Technicians and Mechanics and operators of HEM equipment - Maintenance, Repair, Planned Down time repairs, Upkeep
- Responsible for machine uptime and availability
- Was Workshop In Charge during this duration
- Sites Worked - Chennai (Chengalpattu to Tambaram Road Project), Orrisa Road Project (Bhubaneshwar to Cuttack Road)
- Duration: 1994 to 2000
Continental Construction LtdGujarat
Assistant Engineer Mechanical
06.1990 - 02.1995
Job overview
- Monitored construction activities at job sites to ensure adherence to design specifications.
- Assisted in the preparation of cost estimates for proposed and planned machine repair
- preparation of detailled reports for spare parts management and inventory
- Was also In charge of mechanical department in sub camp
- Project: Narmada Main Canal Unit KM21 to KM52
- Duration: 1990 June to 1994 Feb
- Worked in various project sites (In NMC Unit at Tandalja Camp - Bodeli - Vadodara), (Ahmedabad to Nadiad Road PRiject at Bhuval Camp)
- Maintained detailed records of all projects, including specifications, costs, materials used.
- Assisted staff with complex technical support issues, resulting in prompt resolution.
Education
P S Senior Secondary - Chennai 1984Chennai
B E Mechanical (Karnataka University 1984 - 1990) from Mechanical Engineering
04-1990
University Overview
Skills
- Proficient in Sales / Aftermarket / Technical / Training to scale up Dealerships People Management with Organisation Skills Strategic Vision, Analytical with Solutions Aligned within Dealer Business process Channelize Volvo CE Sales Offering by understanding its tools / systems Strive for Dealers be Sustainable by leading good sales force Earlier handled Competence development & Training for Hub India Earlier handled aftermarket activities for Karnataka & Kerala and handled dealer teams in the Ingersoll Rand time
- Training Delivery
- Curriculum Planning
- Course Development
- Online Instruction
- Student Engagement
- Lesson Planning
- Materials Preparation
- Planning and Coordination
- Curriculum Creation
- Course Materials and Supplies
Head Volvo CE Customer Center from 2010 to 2020
Head Volvo CE Customer Center from 2010 to 2020
Managed all activities to run, Maintain & Upkeep a State-Of-Art Training Center Located inside Volvo Plant at Hoskote, Bangalore
Reports To
Reports To
Head – Channel Development, NA
Positions Directly Supervised/Managed
Positions Directly Supervised/Managed
0
Job Content
Job Content
Refer Job Summary, Map the present competency - for Volvo CE SE across India & map products handled by them Confirm via mails to each Market Area Sales Manager on LC assignment of courses Identify into products - GPPE (WLO, EXC, GRD, ART) & RM (COM, PVR) & SDLG and allocate the present SE force into product Stream & Map the present competency - Feedback form Market Area Sales Manager Collect entire Dealer Sales Engineers data - Create format for circulation - In time limits Liaise with all dealers sales team and Trainers for identification of the training needs and mapping them Follow up with dealer sales teams to ensure LC completion of assigned courses Discuss with Region Asia on Sales Containers for Courses for Region India & finalize the containers for SCL - 0, 1, 2 & 3 levels Take up from Region Asia Admin to insert / modify the containers in LC Use LC as an enabler Tool & courses to be assigned to each SE Quarterly review to be done on course completion status for all SE in the dealers Map the present competency - for Volvo CE SE across India & map products handled by them Map the present status in LC - ensure all sales team are into LC and courses are assigned Conduct Team meetings Market Area wise with all Volvo CE SE to understand present system Feedback with suggestions for road ahead to be collected & identify knowledge gaps Create training modules - Liaise with sales product support team to design modules Training Calendar - will give details of courses available for the SE - Phased rollout Conduct SE Training Events like Boots-On / Sales Efficiency Enhancement modules Maintain and collect monthly Sales reports / data – and prepare databank of current status of LC of all SE Maintain and keep continuous contact with MA Directors/BH’s/VCE Sales Mgrs/DP / Dealer Sales Managers - Understand needs Liaise with and keep in regular interaction with Volvo Sales Product Support members for creating of training courses and material Take help from Sales Product Support team to develop and circulate sales bulletins – Technical Explore possibility organize and conduct Inter-Dealer Sales Champion Contest SCL review’s for dealership
Forums
Forums
Dealerships, Professional Agencies, Customers / Industry Seminars on Sales Competence, Liaise on strategic topics with India Management Team Sales, Aftermarket, Legal and Support functions Marketing / Competance Development to leverage New Launch / Dealer Investments
Required Knowledge& Experience
Required Knowledge& Experience
University degree or appropriate academic qualification Minimum 10 years above with advantage of strong operations process orientation Strong knowledge and understanding in channel/dealer development, Work effectively in collaboratively way in agile environment Strong interpersonal skills by building network within/outside being a good negotiaitor Basic HR and Trainning knowledge Understanding of basic Financial tools and Hands-on knowledge of IS/IT tools Fluent in verbal and written English Travel to particiapte in Dealerships Business Reviews / Facilities Audit and Events Promos
Geographical Context In Which Knowledge Is Applied
Geographical Context In Which Knowledge Is Applied
Domestic
Amendments To The Job Description
Amendments To The Job Description
This is a description of the job as it is at present constituted. It is the company's practice to periodically examine employee's job descriptions and to update them to ensure that they relate to the job as it is performed, or to incorporate whatever changes are being proposed. The line manager in consultation with the post holder concerned jointly conducts this procedure. It is the company's aim to reach agreement to reasonable changes, but if agreement is not possible management reserves the right to insist on changes to job descriptions after prior consultations.
Function/ Department
Function/ Department
Productivity & Retail Development
Organization
Organization
Sales and Marketing – Region India
Personal Information
Personal Information
Title: Competence Development & Product Trainer - Sales
Affiliations
Affiliations
- Was engaged with Region APAC in the Volvo Certified Trainer PRogram from 2010 to 2012
- Is presently a Volvo Certified Technical Trainer
Languages
English
First Language
Kannada
Advanced (C1)
C1
Tulu
Upper Intermediate (B2)
B2
Malayalam
Advanced (C1)
C1
Telugu
Beginner
A1
Gujarathi
Beginner
A1
Punjabi
Intermediate (B1)
B1
Orriya
Beginner
A1
Timeline
Training Manager
Ingersoll Rand India
12.2004 - 05.2007
Competence Development & Product Trainer - Sales
Volvo Construction Equipment
11.2004 - Current
Senior Service Engineer
Ingersoll Rand India
08.2000 - 11.2004
Senior Engineer Mechanical & Workshop
AFCONS India
01.1994 - 08.2000
Assistant Engineer Mechanical
Continental Construction Ltd
06.1990 - 02.1995
P S Senior Secondary - Chennai 1984
B E Mechanical (Karnataka University 1984 - 1990) from Mechanical Engineering