Basketball
C. P. MONIKANDAN
Regional Head, ICICI Bank Ltd
Telangana & Andhra Pradesh
Summary
Business Development, Credit assessment, Incremental profitability Enterprising leader & planner with 22 years of strong track record in streamlining operations, sales & marketing, invigorating businesses, heightening productivity & procedures, targeting assignments with related to organization goal. Proven ability to adapt to new tasks and environments. Innovative and goal-oriented Management professional committed to Area of expertise. Dedicated team player skilled at mediation and conflict resolution. Drives company growth through Action. Multi-tasking Manager well-known for creating positive workplace culture and high-performing teams. Demonstrated Product or Service expertise, including competitive offerings, pricing and market positioning.
Overview
22
22
years of professional experience
6
6
years of post-secondary education
4
4
Languages
Work History
Regional Head
ICICI BANK LTD
Hyderabad
04.2023 - Current
- Regional Head responsible for overseeing operations in Telangana and Andhra Pradesh at ICICI Bank Ltd
- Responsible for overseeing all banking operations and successfully managing a team of 89 members with three-tier structure for micro-lending operations in the region.
- Driving growth and profitability while ensuring compliance with banking regulations.
- Developing and executing strategic plans to achieve business growth and objectives.
- Collaborating with cross-functional teams to enhance customer experience.
- Leading initiatives to expand the bank's presence in the region.
- Monitoring and optimizing key performance indicators (KPIs) for the region.
- Foster strong relationships with key stakeholders, including government authorities and business partners.
- Providing leadership, guidance, and mentorship to team members for professional development.
- Achieving targets for loan disbursements, asset quality, and portfolio growth.
- Ensuring adherence to risk management and credit policies.
Regional Head Sales
ICICI Bank Ltd
Tamilnadu
04.2012 - 03.2023
- Responsible for the Region/Zonal revenue, profitability, forecasting and Business tracking
- Developed sales and marketing plans, forecasts for each product and territory (based on historical data, market trends, competitive activity, promotional strategy & sales effort) and realistic costs
- Trained Branch Operations Team on new processes / systems for account opening, cash transaction, operational procedures, cash management & new guidelines for continuous learning & improvement
- Capturing and Maintaining the highest market share 37% in PAN INDIA
- Handling Book of ₹ 1750.0mn unsecured loan with healthy portfolio
- Pan India topper in FY 2012 – 2013 and achieved 105% of the target, FY 2013 – 2014 achieved 100% of the target, FY 2014 – 2015 and achieved 100% of the target, FY 2015 – 2016 and achieved 100% of the target
- FY 2017 – 2018 and achieved 113% of the book target, FY 2018 – 2019 and achieved 120% of the book target
- Directing the team including target setting and performance monitoring; taking corrective action, wherever required
- Establishing and continuously improving a consistent compliance framework for the identification, management, monitoring and reporting of compliance risks and issues
- Leading, training & monitoring the team to ensure efficiency in operations and meeting of individual & group targets
- Driving continual process improvement to streamline business management processes and remove redundancies
Area Sales Manager
Techno Crats Appliances Pvt. Ltd, BLUE STAR AIR CONDITIONING & REFRIGERATION
04.2011 - 03.2012
- Basic duties are direct Sales, sales promotion, sub-dealer appointment, annual maintenance contract (AMC), R & M work, accounts, administration and team Handling
- Assigning daily work to sales team, technical team, tel-caller and maintaining daily accounts appropriately
- Responsible for developing relationship with potential and existing clients by coordinating professional meeting, attending promotional events and providing effective administrative support
- Liaison with sales team to have timely updates on sales and sales details before and after the sale and handles contacts
- Responsible for execution of sales strategies, involvement with clients to discuss requirements
- Created sales analysis, sales reports, sales-order status, in-time proposals and presentations
- Responsible for accurate quotations and various proforma invoices to clients processed inquires by personal visits, email, phone
- Contributed insights into marketing activities, responsible for monitoring and promoting sales activities.
Business Development Manager
Interface Business Solution Pvt Ltd
08.2010 - 03.2011
- Involved in Business Development for the organization, recruiting professionals for various levels
- Working with appropriate communications and development staff, evaluate and generate other
- Corporate-related opportunities
- Relationship management and strategic alliances
- Helps to evaluate prospect recruitment success and identify opportunities for improvement
- Maintains database of all prospect contacts, relationship history and sales report
- Performs other duties and responsibilities as directed.
Sales Development Manager
HDFC Standard Life Insurance Company Ltd
09.2007 - 07.2010
- Basic job duties are recruiting, training, motivating and performance planning of the each financial Consultants for my team
- Successfully trained a team of over 45 Financial Consultants for my team
- Developed and implemented new marketing strategy and launch new plans through PPT
- Advised Financial Consultants on policies and operating procedures to ensure functional effectiveness of business
- Monitoring the customers follow up's through Financial Consultants, procured existing and new business
- Responsibilities include the development and supervision of the preparation of insurance, delivery of sales materiel and promotion of programs
- Selling and promoting new plans and services to existing and potential customers.
Sales Officer
Airtel
07.2001 - 07.2007
- Managing a team of sales executives in specified territory and all aspects of management
- Expanded customer base by 70 percent within a one-year period
- Handling tel-callers and provided proper training for focusing the business
- Customers billing works, solving customer complaints, retaining the Customers, collections, client co-ordination and tracking of scheme utilization
- Implemented new plans in Postpaid & Prepaid connection
- Developed and increased customer base in assigned territory by calling the old customers and new prospective customers
- Monitoring daily tracking sheet of sales people & tel-callers
- Driving business forward via targets set by the channel sales manager
- Preparation of Monthly/Quarterly reports regarding products sales & Customer Balance details.
Education
Software Testing - Computer Software And Media Applications
STC Technologies
Chennai 06.2000 - 01.2001
B.Sc - Mathematics
Kanda Swami Naidu Collage
Chenni 04.1998 - 05.2001
Diploma In NIIT - Computer Software And Media Applications
NIIT
Chennai 04.1998 - 05.2000
Skills
Team Building & Leadership Market & Competitive AnalysisBusiness Growth Strategies
Client Relationship Management Documentation / MISCross-functional Coordination
Proven track record of generating profitability through planning activities to achieve the assigned targets;Wealth of product expertise entails CASA, Unsecured Loans, Credit assessment & Banking ProductsOperations Expert: contributed to enhancing organizational processes through initiatives gearedLeads the Business team, inclusive of managing performance, mentoring, hiring and career developmentPrioritizes effectively and in accordance with corporate objectivesAdherence with service standards, complaint management guidelines and statutory compliances includingBusiness planning and Development
Interests
Cricket
Music
Timeline
Regional Head
ICICI BANK LTD
04.2023 - Current
Regional Head Sales
ICICI Bank Ltd
04.2012 - 03.2023
Area Sales Manager
Techno Crats Appliances Pvt. Ltd, BLUE STAR AIR CONDITIONING & REFRIGERATION
04.2011 - 03.2012
Business Development Manager
Interface Business Solution Pvt Ltd
08.2010 - 03.2011
Sales Development Manager
HDFC Standard Life Insurance Company Ltd
09.2007 - 07.2010
Sales Officer
Airtel
07.2001 - 07.2007
Software Testing - Computer Software And Media Applications
STC Technologies
06.2000 - 01.2001
B.Sc - Mathematics
Kanda Swami Naidu Collage
04.1998 - 05.2001
Diploma In NIIT - Computer Software And Media Applications
NIIT
04.1998 - 05.2000