D KUMAR
Chennai
Summary
Future goal is to constantly upgrade technical knowledge and stay abreast of relevant skill sets. Accomplished Representative Operations professional with a background in customer relations, analytical thinking, and quick learning. Eager to leverage skills in a dynamic operational role. Dedicated Sr. Representative with expertise in communication, management, and teamwork. Recognized for top performance and awarded Best Support Staff of the Year. Seeking to excel in a challenging Operations position.
Overview
6
6
years of professional experience
Work History
Sr. Representative, Operations
Concentrix Technologies (India) Private Limited
Chennai
06.2022 - Current
- As a Sr
- Representative, Operations at Concentrix Technologies (India) Private Limited, I played a key role in overseeing operational activities and ensuring to achieve the targets set by clients in collections.
- Utilized my leadership and communication skills to motivate and engage team members, driving productivity and ensuring customer satisfaction.
- Collaborated with cross-functional teams to identify areas for improvement and implement solutions.
- Additionally, I maintained accurate records and provided support to team members to achieve required target and consistently met operational excellence.
Associate Operation
Gati Kintetsu Express Private Limited
Bangalore
07.2018 - 09.2020
- As an Associate Operation at Gati Kintetsu Express Private Limited, I was responsible for coordinating and overseeing operational activities
- I worked collaboratively with the team to ensure smooth and efficient operations
- Additionally, I utilized my strong communication and management skills to address operational challenges and drive performance
- My role involved coordinating with different teams to ensure timely and effective completion of tasks, maintaining accurate records, and contributing to the overall success of the operations.
Education
B. TECH Mech -
Sri Venkateshwara College of Engineering and Technology
06.2018
Skills
- Fast Learner
- Ability to Work Under Pressure
- Communication
- Microsoft Office
- Leadership skills
- Communication skills
- Team management
- Problem-solving
- Customer service
- Customer rapport
Personal Information
Title: Sr. Representative, Operations
Languages
- ENGLISH,
- TELUGU,
- TAMIL,
- KANNADA,
- HINDI,
Hobbies and Interests
Playing Cricket, Listening to music
Affiliations
Faced Obstacles But As a Team Can Breajk and Make Hisrory.
Accomplishments
Consistency in Growing My skills and Have completed courses in QA,WFM,and Received Best performer award For achieving 100 Percent In all parameters set by organization/client.
Timeline
Sr. Representative, Operations
Concentrix Technologies (India) Private Limited
06.2022 - Current
Associate Operation
Gati Kintetsu Express Private Limited
07.2018 - 09.2020
B. TECH Mech -
Sri Venkateshwara College of Engineering and Technology
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