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Dynamic Senior Analyst with extensive experience at Moder Solutions, excelling in US mortgage servicing and loss mitigation. Proven track record in team coordination and productivity reporting, leveraging strong analytical skills and effective communication to enhance operational efficiency. Adept at managing complex accounting operations while ensuring compliance and customer satisfaction.

Results-driven Senior Analyst with nearly four years of experience at KPMG India, specializing in vendor reconciliation and precise invoice booking to enable seamless month-end closings. A self-motivated team player with excellent communication skills, and advanced MS Excel expertise, dedicated to delivering accurate financial insights, and driving operational efficiency.

Obtain a challenging position applying creative problem solving and learn management skills with a growing company to achieve optimum utilization of its resources and maximum profits. Ideally, I wish to have a focus in payment domain Industry for a growing organization.

Total 10 years 4 months of work experience in Payment Industry and Software Testing. Listed are few of the proven skills in my professional career.

Customer Success, Product Management, Audit /Consulting:

  Initiate, build, and maintain strong relationships with internal partners and external customers to identify and measure potential risk to MasterCard's business.
  Develop and implement audit plan and programs. Analyze financial and operational data to identify areas of risk.
  Develop and document audit findings. Participates in the review and evaluation of management responses to audit findings, opinions and recommendations.
  Conducts periodic reviews of compliance with regulatory requirements and compliance with policy, based on the bank's risk assessment according to the approved audit schedule Prepares drafts of audit findings, including recommendations, for review with Audit Manager .
  Ownership and accountability for team assisting with compliance investigations by engaging customers through a formal communications process.
  Hands on experience in Onboarding process. Performing OFAC through creating KYC/Due diligence.
  Establish, manage and monitor Service Level Objectives/Agreements with business units and Franchise Services and ensures requirements are met or exceeded. Merchant/Service provider/Vendor Onboarding.
  Ability to interact effectively with stakeholders to analyze requirements and formulate innovative processes for improved productivity and cost savings.
  Problem Identification and resolution. Documentation and Reporting.
  Hands on experience in reviewing card designs and RPP globally.
  Worked closely with licensing team and account managers to resolve any licensing and card designs/RPP issues.
  Actively involved in decision making, problem solving and negotiation. Conducting training session for all customers and account Managers.
  Enhanced customer experience by providing individualized action plans and recommendations to customers accelerating approval times. ICA and BIN assignment.
  Working for Licensing concierge process

Software Testing

  Hands on experience in preparing Test cases and execution.
  Expertise on Quality Assurance testing on GUI Applications.
  Experience in Testing maintenance, and production support of high-volume web applications.
  Experience working in Agile methodology. Experienced in all phases of Software Development Life Cycle, Testing Life Cycle and Agile Methodology.
  Experience in Understanding the Customer Requirements and deriving the Test Scenarios/Conditions based on the Requirements.
  Have good experience on Sanity, Functional, Database testing and Regression Testing. Testing on multiple platforms.


Professional in the financial service industry with extensive 4+ years of experience incompliance, Fraud investigation, AML, Transaction Monitoring, Terrorist financing, KYC, EDD, CDD, Client Service, People management, process improvements, Possess in-depth experience in compliance; Service to ensure success in exceeding the Clients expectation and maintained consistent and effective delivery. Subject Matter Expertise in Transaction Surveillance and Regulatory Risk Compliance. Managed Individual as well as Team Level Responsibilities. Contributed to Process Improvements.

Highly motivated and seasoned Scrum Master with over 10 years of experience in leading and empowering software development teams to deliver exceptional results through agile methodologies. Passionate about fostering servant leadership, continuous improvement, and cross-functional collaboration to achieve business goals consistently. Proven track record of increasing team productivity, morale, and quality of deliverables. Skilled in facilitating Scrum ceremonies, workshops, and training programs, fostering a collaborative and problem-solving environment within teams and the broader Agile community.

Dinesh

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Senior Analyst

Senior Process Executive

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Bachelor of Science - Mathematics

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Senior Analyst

Senior Process Executive

Bachelor of Science - Mathematics

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